Manager, CEVA (R1103650) in Durham, NC at IQVIA™

Date Posted: 11/4/2019

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.


Job Profile Summary

  • Manage CEVA staff in alignment with departmental and corporate standards.  Contribute to global initiatives; work in close collaboration with senior CEVA management, project leadership, supporting the achievement of local deliverables, global deliverables, and metrics.



Essential Functions

  • Contribute, drive and participate in global initiatives e.g. change management; subject matter expert (SME) committees; SOP review committees; retention, engagement, training, processes, etc.
  • Develop and implement plans for measuring and improving employee engagement, ensuring global consistency.  Maintain open and regular communication with direct reports to ensure a supportive working environment.
  • Contribute to, implement and support operational decisions as determined and instructed by senior CEVA leadership.
  • Manage CEVA staff in accordance with organization’s policies and applicable regulations.  Responsibilities include planning, assigning, and directing work; performance appraisal and professional development guidance; rewarding and disciplining employees; addressing employee relations issues; resolving problems and absence management.  Approve actions as applicable on human resources matters.
  • Manage project resource assignments, staff hiring, and staff terminations.  Facilitate staff training, professional and career development.
  • Collaborate with project leads to address problem areas, work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible.  Monitor, assess, and report utilization of staff.  Identify and implement solutions for poor utilization of staff, ensuring global consistency.
  • Ensure direct reports are cross trained on CEVA service offerings as applicable; monitor and develop training plans; identify training and development needs of staff in collaboration with senior CEVA leadership and project leadership.
  • Lead and encourage direct reports in continuous improvement of department work processes, procedures, and infrastructure.  Instruct and lead direct reports in efficient management of project budgets through effective timesheet reporting.
  • Monitor and ensure that project processes and department deliverables meet expected quality i.e. coordination of QC (quality control), financial and productivity targets.  Assist with meeting department utilization and realization targets.
  • Ensure timely movement of project work through the process steps, in accordance with governing SOPs, ICH/FDA guidelines/regulations, working instructions and client expectations.
  • Ensure that staff has been trained on and are following required Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), FDA and ICH guidelines/regulations, work instructions, and project instructions.
  • Work with project leadership in a matrix framework to achieve project and customer deliverables.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Typically requires a minimum of 3 - 5 years of prior relevant experience.


Understands basic management approaches such as work scheduling, prioritizing , coaching and process execution.


Education Level

Education Details




Bachelor's Degree

Health science or other directly related field


Additional Work Experience

Experience Details




5 years of experience in CEVA (endpoints, DMC/DSMB, Core labs, Advisory boards)



Equivalent combination of education, training, or experience


Skills and Abilities





  •  In-depth knowledge of CEVA service lines; willingness to increase knowledge across CEVA service lines and develop new skills.
  • Proven staff management skills.
  • Excellent project management and communication skills.
  • Strong leadership, motivational, and influencing skills.
  • Ability to work on multiple projects and manage competing priorities effectively.
  • Effective mentoring and developed coaching skills.
  • Excellent presentation, writing skills, and customer relations skills.
  • Ability to achieve results through communication and facilitation in a matrix service delivery environment with shared accountabilities.
  • Strong judgment, independent thinking, decision-making, and problem solving skills.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Standard ADA Settings

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection

Office Environment

Physical Demands

  • Sit at a desk or table with some walking, standing, bending, stooping, or carrying of light objects.

  • Use hands and fingers to handle and manipulate objects and/or operate equipment.

The above information on this description has been designed to indicate the general nature and level of work performed.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  While this is intended to be an accurate reflection of the job, management reserves the right to revise the job at any time


Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1103650