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Business Operations Analyst Team Lead

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Primary Location: Madrid, Madrid, Spain Additonal Locations: London, United Kingdom,GBR; Reading, United Kingdom,GBR Full time R1308799

Job description

Join us on our exciting journey!

Business Analyst Team Lead

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

IQVIA™ Translation Services - Be a part of the journey

IQVIA™ invites you to join our new, specialised Life science Translation team, IQVIA™ Translation Services. This is a unique opportunity to be a part of our ground-breaking start-up business, influencing processes and strategy from the outset and seeing the results of your input. You will be a part of a global team with exciting long-term career opportunities. So, if you have an entrepreneurial spirit and a passion for analytics, process improvement and linguistics, this could be the role for you.

The Role

You will be responsible for leading the Business Analyst Team of data analytics and strategy formation, related to Business Operations of IQVIA™ Translation Services across the company-wide portfolio, while coordinating and supporting set-up of IQVIA™ Translation Services on clinical projects.

Your Responsibilities will include:

  • Communicate complex data in comprehensible ways.
  • Determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs
  • Support and collaborate on rollout of IQVIA™ Translation Services.
  • Closely monitor and accurately report on financial indicators of assigned projects or business areas.
  • Identify process steps that impede operational efficiency and financial health of the initiative, and coordinate with internal & external stakeholders to accomplish improvements.
  • Identify user needs from user feedback and requests and develop strategies by which to meet those needs.
  • Critically evaluate information from multiple sources and clearly indicate quality of final analysis.
  • Act as Team Lead for study management teams in relation to IQVIA™ Translations Services.
  • Manage Business Operations
  • Develop and maintain effective working relationships and communication with the IQVIA Translation Services team and other stakeholders.
  • Work with Global Business Operations team on inclusion of IQVIA Translation Services in new awards & support the team in adhering to correct scoping and pricing practices.

Required knowledge, skills and abilities:

  • Minimum of 3-5 years of experience working in the clinical research, Language Services or finance industry with data analytics experience
  • 2-3 years of experience with spotfire or equivalent data analytics/dashboarding is mandatory, python skill is optional
  • Excellent written/verbal communication skills
  • Fluency in English is essential, an additional language would be an asset
  • Degree in Finance, Data analytics or related subject would be preferred but is not essential
  • Proficiency with advanced functions of MS Excel and Power Point is mandatory
  • Excellent attention to detail while being able to think in context; manage competing priorities and changing demands.
  • Demonstrated problem solving and analytical skills
  • Ability to follow instructions/guidelines, work independently and on own initiative.
  • Ability to anticipate and report issues in a constructive way
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients with sound cultural awareness and emotional intelligence

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

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