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Engagement Manager, Healthcare Technology Solutions

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Primary Location: London, London, United Kingdom Additonal Locations: Amsterdam, Netherlands,NLD; Athens, Greece,GRC; Barcelona, Spain,ESP; Frankfurt, Germany,DEU; Paris, France,FRA; Rome, Italy,ITA; Warsaw, Poland,POL Full time R1220761

Job description

Join us on our exciting journey! IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. 

The Technology Solutions team provides Technology Solutions to Life Science clients across offerings ranging from CRM, Multichannel Marketing, Social Media, Content Management, Performance Management and Master Data Management solutions.  The team also provide marketing services to Life Science clients by delivering email and direct mail services as well as patient adherence solutions.

The Technology Solutions team are expanding to deliver the commercial ambition for the future. We are currently looking for an experienced individual to support us for the offerings:

  • Performance Management & Insights – a suite of performance management capabilities designed around key Life Science personas delivered on a variety of leading performance management solutions

  • Master Data Management – a solution built off the industry leading platform (Reltio) to enable clients to connect disparate data assets together and obtain a single enriched view of assets, e.g. customers

Your role:

As an Engagement Manager within the Performance & Information Management team, you will act as a program lead to deliver short term and long-term projects for Life Sciences clients in the domains of Commercial Technology. Your role will encounter the following tasks:

  • Providing advice and leadership to deliver long term, valuable strategic consulting & technical solutions that address complex client issues and help them optimize their performance. Being accountable for large-scale, multi-country technology implementations.

  • Providing specific technical expertise and developing awareness of technology solutions and how they can be utilized in client scenarios. Acting as a subject matter expert in your area of responsibility.

  • Providing technical project management oversight. Designing and structuring client reports and presentations.

  • Establishing IQVIA credibility as a provider of commercial enterprise-wide technology solutions.

  • Developing and elevating new business opportunities and potential growth areas within technology solutions. Ensuring financial performance of assigned customer segment for all technology solutions.

  • Coaching and mentoring team members.

  • Contributing to driving technical thought leadership.

Your profile:

  • Master’s degree or equivalent in business administration, computer science, engineering or related discipline, or knowledge acquired through equivalent experience.

  • 8 years relevant working experience ideally acquired in Life science/pharma-oriented services/consulting or IT solutions / system integration.

  • Proven track record of project and team leadership in larger client projects, with strong interpersonal and influencing skills.

  • Deep understanding of data warehousing, KPI design, visualization, performance reporting from a technical and consulting angle, ideally in pharmaceutical industry.

  • Strong commitment to effective, cross-functional teamwork.

  • Excellent communication skills and client relationship management expertise.

  • Fluency in English is a must, any other language is of advantage.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

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