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Associate Director - Pre Sales Engineering

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Primary Location: London, London, United Kingdom Additonal Locations: Copenhagen, Denmark,DNK; Frankfurt, Germany,DEU; Madrid, Spain,ESP; Oeiras, Portugal,PRT; Oslo, Norway,NOR; Paris, France,FRA; Rome, Italy,ITA Full time R1218873

Job description

Role Purpose

As the Sales Engineer, you have a history of honing and exercising technical, quantitative, and commercial capabilities to achieve material business outcomes. You are obsessed with understanding a client’s business and the best mechanism of extending a platform to help them meet their needs.

You tinker. You build. You deploy. You listen and ascertain feedback to help product and core engineering iterate on the product. You thrive in meetings -- whether a technical sync or commercial pitch -- by understanding your audience and modulating your delivery appropriately.

Principal Accountabilities

  • Primary focus is on pre-sales technical support for IQVIA’s AI/ML suite of commercial applications which spans RWD feature engineering, AI and Advance Analytics methodologies as well as data visualisation technology solutions. Though secondary support could include solutions such as Orchestrated Analytics, Incentive Compensation, and Promotional Mix Modelling
  • Demonstrating innovative SaaS solutions that showcase how our current and prospective clients can achieve their business goals, through applying technology and analytics to transform disparate data sources into actionable insights
  • Provides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or services
  • Works with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or services
  • Provides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunities
  • Provides pre-sale technical support in sales presentation and product presentations at customer sites
  • Owns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clients
  • Voice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed

Desired Skills and Attributes

  • Demonstrated work ethic and capability to be self-starter
  • Demonstrated experience working with top tier clients in understanding their businesses and crafting technical solutions
  • Technical experience, especially with self-service analytics platforms and SaaS platforms, particularly those leveraging real world data assets, ETL tools, AI concepts and workflow automation.
  • A good understanding of commercial and evidence-based applications in pharma (market sizing, patient pathway analysis, HCP Targeting, commercial strategy), with therapy area knowledge being of added benefit
  • Outstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understand
  • Excellent quantitative skills and comfort with data exploration tools
  • Demonstrated experience in owning projects end to end that involves coordinating many resources and teams
  • Excellent organizational skills and attention to detail
  • Excellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issues
  • Ability to work under intense pressure and multitask in a fast-paced start-up environment
  • Ability to energize and lead a team of partner engineers

Our ideal candidate will have:

Typically requires a minimum of 3 years of related experience with a Bachelor’s degree



At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

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