Lab Supervisor (R1115277) in Marietta, GA at IQVIA™

Date Posted: 1/28/2020

Job Snapshot

  • Employee Type:
  • Location:
    Marietta, GA
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.


Supervise the day shift team of laboratory staff. Assist with administration of laboratory testing in accordance with applicable regulations governing clinical laboratories.


  • Supervise the daily activities of assigned laboratory work group(s) through appropriate delegation, technical skills
  • training, and work supervision. Meet regularly with staff and senior management to discuss and resolve workload and
  • technical issues.
  • Screen and assign workload. Plan, prioritize and assign tasks and projects. Counsel, train and coach laboratory staff.
  • Monitor work, develop staff skills and evaluate performance.
  • Assist in establishment and revision of laboratory policies and procedures. Maintain appropriate control and quality
  • assurance procedures. Ensure compliance with safety requirements.
  • Keep abreast of new technical developments. Assist with implementation of new tests, equipment, programs and/or
  • procedures in the assigned area(s) as needed. Contribute to continuous improvement initiatives to increase quality of
  • services and operational efficiency.
  • Foster a unified culture and facilitate collaboration, corperation, sharing of information and teamwork. Participate in
  • initiatives to improve employee engagement to positively impact operational results, customer satisfaction and employee
  • retention.
  • Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning,
  • assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining
  • employees; addressing employee relations issues and resolving problems. Approve actions on human resources
  • matters.
  • All responsibilities are essential job functions unless noted as nonessential (N).


  • In depth knowledge of clinical testing procedures and applicable laboratory testing regulations
  • Working knowledge of quality assurance and quality control principles and in depth knowledge of company-specific
  • program requirements
  • Knowledge of occupational safety and health rules and regulations
  • Good written and oral communication skills
  • Effective supervision and coaching skills
  • High ethical standards
  • Ability to assess and prioritize multiple tasks, projects and demands
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients


  • Bachelor's degree in a health sciences field and 5 years relevant experience; or equivalent combination of education, training and experience
  • ASCP certification in Medical Technology (MT) or Medical Lab Scientist (MLS)
  • Applicable certifications and licenses as required by country, state, and/or other regulatory bodies


  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech
  • Extensive use of keyboard requiring repetitive motion of fingers
  • Regular sitting for extended periods of time
  • Work is performed in a laboratory environment, full manual dexterity and visual acuity required
  • May be exposed to potential physical harm from hazardous chemicals, infectious diseases, blood-borne pathogens, toxic
  • materials, toxic gases, electrical hazards, dangerous tools and equipment

EEO Minorities/Females/Protected Veterans/Disabled

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1115277