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HR PSC Project Coord 1 (R1058902) in Bangalore, India at IQVIA™

Date Posted: 2/8/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Summary: 
 Responsible for outlining current processes and continuously reviewing processes for opportunities of improvement.  Aspires to become Subject Matter Expert of current HR processes.  Responsible for supporting implementation of projects for HR into HRPSC (Professional Service Center).  Maintains and updates documentation of current projects (Visio's, SOP's, project notes, Scorecards, follow up with PM on project plans).  Organizes all information on Sharepoint-lessons learned, updates,  focuses on process improvements.  Creates templates in Docusign; partners with a PM on a designated project--engages with other SME's to gather/ validate/audit information.                                                                                                                                                                                                                
PURPOSE
Review current process and provide recommendations for process improvement.  Become SME for all PSC processes and learn to identify areas to streamline services.  Provide support and assistance to project managers and project teams related to the assigned project(s). Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices.
RESPONSIBILITIES
• Set up and maintain all project documentation files and records using SMARTSHEET .
• Coordinate all information and communications for assigned projects.
IS Subject matter expert on HR processes and communicates with HRBP and develops and strengthens relationships with HRBPS
• Update and maintain internal databases, tracking systems and project plans with project specific information.
• Prepare presentation materials for meetings and project summary data.
• Coordinate project team and HR , identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately. Determine and plan all meeting requirements in advance, as directed by the Project Manager.
• Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.
• Coordinate with other project support staff within and across the organization to identify and consolidate support processes.
• Will serve as backup contact for internal project team as designated by project manager.
• Will undertake project management activities as directed by project manager.
Will test new processes in WD and other downstream systems .

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES   (VISIO, Microsoft office)  Strong analytical skills--EXCEL
• HR knowledge
IQVIA experience a plus
Good communication and interpersonal skills
• Good problem solving skills
• Strong organizational skills
• Results and detail-oriented approach to work delivery and output
•  Strong software and computer skills, including MS Office applications
• Ability to prioritize, actively seek input and problem solve
• Ability to work independently and manage time efficiently
• Ability to establish and maintain effective working relationships with coworkers, managers and clients (HR and colleagues)

MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• High School + 4 years of related work experience; or equivalent combination of education, training and experience

PHYSICIAL REQUIREMENTS
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech
• Extensive use of keyboard requiring repetitive motion of fingers
• Some travel may be required
• Regular sitting for extended periods of time
Flexible working hours (supporting multiple countries)
English and other languages (French, German, Spanish a plus)
 

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™



Job ID: R1058902

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