Help Desk Consultant (R1104376) in East Norriton, PA at IQVIA™

Date Posted: 11/7/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Our Client has an immediate need for a L1 Desktop Support Technician. In this role the Candidate will respond
to assigned tickets to resolve any user issues related to laptop/desktop functions and
other similar needs. Candidate must have experience troubleshooting a variety of
application related issues, Windows, Connectivity etc. This is an immediate opportunity for candidates with the
appropriate skills and experience.

Job Description:
• Troubleshoot laptop, desktop, peripheral and server hardware problems.
• Create and manage Microsoft Active Directory objects to include computers, security groups, distribution groups, and users.
• Configure and troubleshoot iOS and Android mobile devices.
• Install, repair and configure computer equipment and peripherals.
• Assist in performing configuration and security compliance scans to include remediation of findings.
• Provide conference room support to include remote access, desktop and application support.
-Windows 10
-OS/X  and iOS
-MS O365
-Executive IT support
-Basic IT troubleshooting skills
-Good customer service skills

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1104376