Global Account Director - MedTech (R1122829) in Boston, MA at IQVIA™

Date Posted: 3/24/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.


IQVIA is looking for a Global Key Account Director, MedTech (open to candidates based across all US locations)

Role Summary

IQVIA has an opening for a talented Business Development and Account Management individual to join our MedTech team in the role of Senior Global Key Account Director, MedTech.

We are in an exciting phase of further developing the MedTech business. We do this through our deep understanding of the industry and developing intimate knowledge of our clients.

A successful Senior Global Key Account Director within IQVIA will lead new and thought-provoking discussions to challenge status quo and ultimately provide innovative solutions that address our clients’ key business challenges.

You must have a good appreciation of Medical Devises and In Vitro Diagnostics (IVD) industry, IQVIA offerings and a strong client network and ability to pull end to end solutions together to address client and industry need. Increasingly these engagements tend to be global, should be larger, more complex and longer term to underpin the relationship and value we bring to our clients.

The IQVIA MedTech Concept to Market Solutions capabilities include, but are not limited to; Clinical Solutions including Regulatory, CRO and Digital Health; Commercial Solutions including Contract Sales Support and Technical Services; Compliance including Regulatory Compliance and Safety; and Real-World Evidence Solutions.

Key Responsibilities:

• Lead Business Development and Account Management within designated key clients, delivering significant revenue targets in line with the MedTech strategy

• Engage and build strong relationships with senior executives and strategic leaders in the client organization

* A shared vision and client engagement strategy across the region

* Effective execution against client needs and IQVIA revenue targets• Co-ordinate sales, business & service lines at a regional, and country, and global level to ensure.

• Gain intimate knowledge of the client and challenge with innovative ideas in order to develop and close opportunities, to provide end-to-end solutions, to grow the size/duration/value of sales over time. 

• Develop and maintain a deep understanding of the healthcare Medical Device and IVD industry to maximize value we can offer to clients by providing industry specific insights

• Develop a good understanding of the breadth of IQVIA capabilities to maximize ability to grow accounts

• Ensure clients are getting maximum value from existing services to which they subscribe, by liaising with the client to agree and define requirements any by conducting regular business and service reviews with clients and internal teams

• Work with clients and internal IQVIA teams to lead and drive client satisfaction with IQVIA services to underpin propensity for repeat, up-sell opportunities, positive referrals etc

• Collaborate with IQVIA colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients. Work closely with colleagues to pull together successful, complex solutions for clients.

• Coach junior members of the Business Development and Account Management team

• Methodical completion of underpinning sale activities (e.g. account planning, financial reporting, opportunity management etc)

Skills, Education and Experience Required:

Bachelors/Masters Degree with minimum of 5 years’ experience in the Medical Device or IVD sector is essential

• Previous experience of account management of clients $10m+

• Proven track record of solution selling across a diverse portfolio of capabilities

• Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing)

• Ability to engage board level contacts, as well as develop a network of senior and middle management contacts to build long lasting trusted partnerships

• Proven track record of managing a balanced pipeline of both short term tactical opportunities and long term strategic engagements. Sales value of $10m+ in single and multi-year engagements.

• Proven ability to manage multiple clients effectively

• Able to create strategic and tactical customer plans

• Strong understanding of financial reporting/forecasting and sales opportunity management

• Knowledge of Medical Device and IVD sector or evidence of successfully moving into a new market sectors.

• Competent in the use of Microsoft office, to deliver professional client communications including Word, PowerPoint and Excel

• Excellent written and verbal communication skills with proven ability to interpret and present complex concepts

• Proactive, self-motivated and accountable with the aim to always drive positive client satisfaction

• Strategic thinker with a solution focus, combined with ability to execute tactically

• Ability to develop strong internal relationships and to work collaboratively to pull together client engagements and delivery of projects

• Fluency / Mother tongue in English a must

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1122829