Events Team Manager (Maternity Cover, 12 months) (R1107365) in Reading, UK at IQVIA™

Date Posted: 2/18/2020

Job Snapshot

  • Employee Type:
  • Location:
    Reading, UK
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Events Team Manager (maternity cover - 12 months)

The primary focus of the role is to lead and line manage a team of Meeting Planners and Meeting Coordinators responsible for all elements of delivering global pharmaceutical meetings including client liaison, venue and supplier management, delegate and travel management, print and AV coordination, budget management and reconciliation.  The team’s primary focus is investigator meetings, both face to face and virtual meetings, as well as some smaller meetings e.g. advisory boards.

Responsibilities include but are not limited to:

  • Line management of the EU and APAC delivery team (approx. 13 people in 5 locations)
  • Resource management – assigning projects, hiring/onboarding, freelance resource and cost control
  • Continuous improvement in delivery (updating and ensuring adherence to SOPs, streamlining processes, identifying/coordinating training, etc.)
  • Maintaining and improving quality and satisfaction scores from both clients and delegates - ensuring corrective actions are in place for issues raised, ensuring lessons learned and best practice are shared across the entire delivery team
  • Vendor qualification and management - e.g. air travel partners, DMCs, etc.

The role works very closely with the opposite number in the US and these two roles have joint responsibility for the global logistics delivery team. 

Skills and Experience required:

  • Strong line management experience including remote management
  • Strong understanding of working across different cultures
  • Ability to build effective relationships with direct reports and wider team members
  • Collaborative team worker who creates a climate of cooperation and inclusion across all functions and regions
  • Strong understanding of the pharmaceutical regulatory environment
  • Solid background in meetings management
  • Strong organisational, planning, project management and logistics skills
  • Good leadership, presentation and influencing skills over peers, business partners, clients and associates
  • Demonstrates ownership, accountability and proactivity
  • Adaptable to organizational change and sets example by championing change
  • Strong business acumen; ability to understand the interests of clients as well as of IQVIA
  • Flexible personality and a quick learner who operates with a sense of urgency and is adaptable to changing priorities
  • Exceptional attention to detail and ability to work simultaneously on multiple priorities
  • Strong finance skills
  • Strong analytical and problem-solving skills with the ability to develop and articulate recommendations and solutions based on this analysis
  • Demonstrated ability to deliver results to the appropriate quality and timeline metrics
  • Experience working in a highly matrixed organisation and leading and participating in global teams
  • Experience within the pharmaceutical industry or medical communications or healthcare/PR agency environment

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1107365