Engagement Manager (R1095032) in London, UK at IQVIA™

Date Posted: 10/2/2019

Job Snapshot

  • Employee Type:
  • Location:
    London, UK
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  • Experience:
    Not Specified
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Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Job Title: Engagement Manager (RWE Client Engagement Team)

Contract: 12 month maternity cover

Department: Real World Insights

Location: London, United Kingdom

Who are we?

IQVIA’ RWI experts deliver deep insights derived from statistical analyses of healthcare data through direct access to the world’s most comprehensive healthcare information, analytic and research resources. Our team is a fast-growing and highly successful consultancy business, focusing upon on delivering tangible business results to our clients who are key decision-makers and business managers across the international pharmaceutical and healthcare industry.

Our clients operate in the life sciences industry, including the global top 20 pharmaceutical, medical device and biotech companies, as well as public health providers and regulatory authorities. They are looking for insight and evidence around the safety, clinical and cost-effectiveness of health care delivery systems, medical devices, and pharmaceutical products spanning the full spectrum of therapeutic and disease areas.

Our RWI team is made up of multi-disciplinary professionals in a variety of epidemiology-related disciplines from around the globe, that specialise in cutting edge and innovative analysis of the ever growing amount of healthcare data. Our diverse mix of clients, the breath of disease areas, as well as the increasing access to novel data sources and methodologies provide a constant and rewarding challenge for our people.

Role Summary

Engagement Managers in our Client Engagement team are central to delivering insights and evidence generated from Real World Data to our clients. They own and deliver work independently, ensuring that high quality, thoroughly scoped outputs are delivered on time and within budget. This will involve leading a project and larger programmes.

Our Engagement Managers are self-sufficient and provide industry-leading perspectives and innovative approaches, as well as technical experts in epidemiology, programming, and statistics.

We are seeking experienced professionals with a background in science who have also demonstrated a strong track record within health and life sciences consulting utilising Real World Data Solutions; who are looking to further their career while demonstrating scientific passion and creativity; and who seek to develop new solutions and services, support business development activity and deliver projects to the highest quality.

Key Responsibilities:

  • Planning, organising and managing all aspects of project delivery (scope, quality, resources, risk and timelines) to successfully complete specific project goals and objectives
  • Providing day-to-day leadership to project teams of scientists to execute high quality research and analysis on time and within budget
  • Acting as primary client contact for operational project questions, developing relationship through face-to-face discussions, workshops, telephone and email contact
  • Preparing and facilitating decision making on project related questions, internally as well as with clients
  • Designing, structuring and delivering client reports and presentations
  • Coordinating the development of detailed technical documents (e.g. RWE Study Protocols and Statistical Analysis Plans), working closely with scientific experts
  • Managing the project quality assurance process ensuring that relevant tasks are satisfactorily completed by required stakeholders
  • Proactively identifying project related delivery risks and suggesting and implementing mitigating actions
  • Interpreting real world insights in the context of the client’s strategic objectives
  • Recommending improvements and alternative solutions to resolve client challenges
  • Identifying new business opportunities for follow-on work
  • Supporting broader business development activities
  • Contributing to the development of novel RWI offerings as well as other internal initiatives
  • Raising the external profile of IQVIA RWI by attending conferences, organising webinars, and attending recruitment events

Skills, Experience & Education Required:

  • Proven ability to manage multiple engagements of varying difficulty, scale and competing priorities
  • Experience in planning and conducting projects using good project management practices
  • Demonstrable track record managing and coaching on-site and off-site project teams consisting of technical experts
  • Problem-solving attitude, anticipating issues early, analysing, interpreting and solving them proactively
  • Curiosity about developing and interpreting new insights, and ability to articulate the added value these bring to life sciences clients
  • Demonstrable ability to engage and establish lasting working relationships with a wide range of internal and external, scientific as well as commercial stakeholders effectively
  • Excellent conversational and business English (written and oral), demonstrated via: storyboarding / slide development, report writing, meeting and workshop facilitation, timely and appropriately informative escalation, and presentation skills
  • Applied knowledge of consulting methodologies, tools and techniques
  • Familiarity with key issues and current developments in the pharmaceutical and healthcare industries
  • Master’s Degree, preferably in a relevant and / or numerate subject such e.g. life sciences, chemistry, engineering etc.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background enhances the work environment for our employees and leads to better solutions for our clients.

Next steps:

You will be contacted by one of our recruiters to arrange a prescreen call should your background be relevant for this opportunity who will be able to give you more information on this team and the opportunity and also explain the assessment process to you for this role.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1095032