Engagement Manager, Commercial Effectiveness - UK Consulting (R1007330) in London, UK at IQVIA™

Date Posted: 6/25/2018

Job Snapshot

  • Employee Type:
  • Location:
    London, UK
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  • Experience:
    Not Specified
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Job Description

IQVIA is looking for an Engagement Manager to join the UK Commercial Effectiveness team
IQVIA™ is focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA™ offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
IQVIA™ has approximately 55,000 employees in more than 100 countries, all committed to making the potential of Human Data Science a reality, and we are actively hiring.
Commercial Effectiveness is a key department in the UK Technology and Services team. The UK Commercial Effectiveness consulting team consists of 15 people in London, supported by 15 people in Bangalore, designing and delivering commercial effectiveness solutions, supported by our world-class proprietary data assets, to fuel the advancement of our UK-based pharmaceutical and healthcare clients.

Role Summary
As an Engagement Manager reporting to the Principal – Head of Commercial Effectiveness, you will be responsible for business development, engagement management, line management, and offering development within the team’s three main capability areas:
Commercial Effectiveness Consulting Profiling, Segmentation & Targeting Longitudinal Patient and Prescription dynamics tracking
You will be accountable for business development for your aligned accounts; designing approaches and writing proposals to pitch and win new business to meet and exceed team targets. You will lead teams to ensure quality of project delivery and manage client interactions. Alongside project leadership, you will line manage a small team, develop junior colleagues’ competencies, and support broader recruitment. Meanwhile as a methodological expert you will support the creation of innovative evidence-based approaches to fulfil stakeholder needs.
Crucial to the role is achievement of your annual revenue targets, project profitability metrics, and utilisation goals.

Key Accountabilities:
Personally lead Business Development activities and project delivery in the Commercial Effectiveness space as the aligned UK Engagement Manager for several named UK-local accounts of pharmaceutical companies, working closely with Key Account Managers, and colleagues with delivery expertise in other functional areas
Own responsibility for project management and delivery to balance profitability while maintaining high levels of client satisfaction and building strong partnerships with lead individuals within key accounts
Collaborate with colleagues in other functions of IQVIA UK, as well as other countries, to define and deliver solutions to address cross-functional client needs
Liaise with Commercial Effectiveness colleagues in other IQVIA country organisations to support the winning and delivery of multi-country projects which have UK components, commissioned by HQ clients based outside the UK
Take line management responsibility for 2-4 individuals within the team, with responsibilities including: robust assessment of individuals’ performance and skills, working with individuals to identify short-, medium- and long-term career goals to work towards
Assist personal development of team members to drive staff retention and career development within and outside the CE team
Support colleagues in the Offering Development team to conceptualise and realise new offerings to take to clients, as well as enhance and evolve the quality and pricing of existing offerings
Raise the general profile of IQVIA
In the Commercial Effectiveness space by attending industry conferences and events, submitting articles to industry publications, and attending in-person and virtual client events

Education, skills and experience required
Minimum 2:1 honours degree
Significant in-depth previous commercial consulting experience in healthcare
Highly numerate with strong analytical skills and a strong attention to detail
Able to support the execution of multiple complex projects at once within a team environment, to tight deadlines
Good team player with strong interpersonal skills for influencing and advising
You will need to be eligible to work in the UK/EU without sponsorship
Fluency in English (spoken and written) to a strong business standard

Job ID: R1007330