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Lead, Senior UX Researcher

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Primary Location: Durham, North Carolina, United States Additonal Locations: Raleigh, NC,USA Full time R1278003

Job description

IQVIA™ is The Human Data Science Company™ focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Who we are

Joining IQVIA’s Applied Data Science Center offers you a chance to be part of revolutionizing the clinical research industry.

Leveraging leading technologies, we build innovative solutions that identify high-potential molecules, power evidence-driven trial designs, and find the right patients, faster. We’re using big data and machine learning to derive insights that transform clinical development and bring new medicines to patients faster through successful clinical trials.

This multi-functional team is an innovation for our business, requiring entrepreneurial and independent thinking to deliver high-value results for our patients and customers.

We are looking for

  • 5+ years of experience conducting UX research using a breath of techniques at various stages of product development lifecycle
  • Exceptional skill in generating and communicating compelling, actionable insights
  • Strong organizational, planning and time management skills
  • Ability to communicate clearly and persuasively to different audiences
  • Experience working in agile environments with cross-functional teams
  • Applied understanding of decision intelligence in the context of data science products
  • Degree in Design, Human Computer Interaction or related degree in Computer Science with an HCI specialty, Human Factors, Psychology, related field or equivalent experience

What you’ll be doing

In this role you will plan and implement research ranging from foundational customer and user insights to innovative, visionary experiences.

You will build positive relationships with a wide variety of stakeholders, define UX research plans, and lead UX research projects. You will identify critical insights and develop compelling communications to enable business decisions and illuminate user experience and product opportunities.

You will design and facilitate workshops, apply design thinking concepts and assist teams in effective and strategic use of research insights.

You will act as a thought leader within our organization and educate our teams on UX industry trends and relevant new research techniques.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

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