Director, IT - (R1033807) in Marietta, GA at IQVIA™

Date Posted: 7/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Marietta, GA
  • Experience:
    Not Specified
  • Date Posted:
    7/5/2018
  • Job ID:
    R1033807

Job Description

Launched in 2015, Q2 Solutions is a leading global clinical trials laboratory services organization. We help biopharmaceutical, medical device and diagnostics customers improve human health through innovation that transforms science and data into actionable medical insights. Q2 Solutions is a quality driven, responsive partner with strong global experience and deep scientific and medical expertise. The Q2 Solutions joint venture was formed by Quintiles and Quest Diagnostics, combining the best of each parent organizations clinical trials laboratory services capabilities.

Description

PURPOSE
Manage and direct all aspects of Information Technology (IT) service delivery.

RESPONSIBILITIES
  • Manage staff in accordance with organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining
  • employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters, including salary administration
  • Effectively manage team resources and delegate tasks commensurate with skill level. Evaluate workload and quality through regular review
  • Contribute to discussions on implementation of IT strategy on a regional basis and implement objectives, as appropriate.
  • Ensure staffs have a consistent understanding and positive impression of business strategy for regional and global objectives. Lead strategic initiatives and develop implementation plans
  • Full financial responsibility and accountability for team(s); responsible for monitoring growth and performance
  • Provide technical leadership and management of IT projects from conception through deployment. Establish project budgets, resource plans, milestones, tracking metrics, and success measures
  • Provide support for site / regional / global infrastructure, including local area network, wide area network, PBX, voice communications, servers, desktop systems, end-user assistance (help desk), and related technologies
  • Ensure adherence to IT standards and procedures. Ensure all work meets computer systems validation requirements, and any issues identified in QA or customer audits are properly addressed
  • Develop and test the IT disaster recovery plan in conjunction with the business continuity plan. Provide consulting assistance to site management in the development of the business continuity plan
  • Ensure all IT activities conform to IT security standards and all data and systems are properly protected. Ensure proactive monitoring exists to detect intrusions, violations, or other unauthorized attempts to access or manipulate data or systems, whilst maintaining customer confidentiality at all times
  • Develop backup/restoration/archiving plan. Prepare capital and operating budgets; monitor and track expenses.
  • Negotiate service, support, lease, and consulting agreements
  • Provide tools and technologies to facilitate ad-hoc end-user access to data. Identify new technologies and methods to provide end-users broader capability to meet their own information needs without compromising the integrity of the overall IT infrastructure. Provide training and assistance to end-users in the use of such tools or technologies
  • Perform other duties as required

Job Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
  • Strong staff management skills and the ability to effectively manage multiple teams
  • Excellent negotiation skills and good understanding of legal agreements (master service agreements, work orders, leases, consulting service agreements, other)
  • Excellent project management skills, including the ability to use automated project management tools such as Microsoft Project
  • Excellent verbal and written communication skills
  • Ability to manage, develop, administer, and track capital and operating budgets
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients

MINIMUM REQUIRED EDUCATION AND EXPERIENCE
  • Bachelor’s Degree in Computer Science or related field; with 12 years IT experience including previous management experience or equivalent combination of education, training and experience
  • Must have lab testing experience in a clinical trials model
  • Must have CFR Part 11 compliance experience
  • Expertise in .NET required. 
  • Experience in legacy technologies like Powerbuilder and VGL preferred but not required.

PHYSICAL REQUIREMENTS
  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech
  • Extensive use of keyboard requiring repetitive motion of fingers
  • Regular sitting for extended periods of time
  • Travel may be required
 
 
EEO Minorities/Females/Protected Veterans/Disabled

Job ID: R1033807