Director, Clin Ops (R1115184) in Paris, FR at IQVIA™

Date Posted: 2/6/2020

Job Snapshot

  • Employee Type:
  • Location:
    Paris, FR
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Director, Clinical Operations - Site Management

CDI - Based in La Defense

  • Provides operational support to the Clinical Research organization to ensure the wellbeing of clinical research subjects and the best possible project outcomes.
  • Manages employees across multiple job areas and/or sub-families.
  • Establishes goals and objectives for team(s) as well as tracking and delivering on operational/financial performance.
  • Participates in the broader family's planning process; establishes long-mid range goals and plans; and coordinates activities with other managers and their respective sub-families.
  • Direct clinical monitoring operations for a designated IQVIA regional office or group to ensure projects are appropriately resourced and employees are trained and developed to meet project needs. 
  • Work with country/region leadership in formulating effective strategic goals and objectives for designated region and assures operational alignment with senior management priorities.
  • Lead strategic initiatives work with other functional management to develop implementation plans.
  • Supervise Clinical Research Specialist (CRSs), Clinical Operations' Associate Directors and/or Managers.

 Essential Functions

  • Manage staff in accordance with organization’s policies and applicable regulations. 
  • Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.  Approve actions on human resources matters.
  • Direct the hiring and selection process for a group of clinical staff by conducting candidate review through participation in the interviewing process. Establish methods to develop and evaluate office/region based onboarding processes.  Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities. Oversee the execution of the training plan, SOP review and mentored training experiences for a region/office/country.
  • Provide a leadership role in country/region clinical resourcing process through continual evaluation of existing and future resource alternatives, pro-active planning and collaboration with study team leadership and operational peers.
  • Evaluate the quality of the clinical work product for a variety of job roles and/or a specialized job function. Evaluate regional workload, quality and budget metrics through regular review and reporting of findings. Collaborate with senior management and other functional leadership to improve efficiencies, project outcomes and quality metrics for clinical projects.
  • Act as a coach and mentor for lower level staff as they develop in their role.  Works collaboratively with project leadership including the PM, client representatives and other functional leadership to manage project related challenges and to achieve exemplary customer service.
  • Analyze and reviews budgets for clinical studies within region. 
  • Pro-actively plan for appropriate clinical operations budget consumption and guides line managers and CRSs in managing variances and in developing corrective fiscal action plans.
  • Conduct Clinical Project Review and participates in Project Management Review according to regional guidelines and interfaces with appropriate functional leadership to achieve positive outcomes. • Participate and may lead corporate or departmental quality or process improvement initiatives
  • • May act as a client liaison


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typically requires a minimum of 7 - 10 years of prior relevant experience.

Requires broad management knowledge to lead teams, and well as the ability to influences others outside of own job area regarding policies, procedures, and goals.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1115184