Dir, Relationship Mgmt (R1034050) in Plymouth Meeting, PA at IQVIA™

Date Posted: 8/17/2018

Job Snapshot

Job Description

At IQVIA, we tap the very best people, and then give them meaningful work to do. We don’t simply think about careers, we think about contributions. Those who choose to work with us are joining a recognized global leader — a company uniquely positioned to help clients make the most of market opportunities and respond to challenges that affect global healthcare. We’re committed to blending industry expertise and advanced technology to deliver the most accurate perspectives and in-depth analytics on healthcare dynamics. To join IQVIAmeans you’ll be part of a worldwide organization where one person can make a difference, and where collaboration and innovation rule. Our people are creative and client-focused. They are among the best and brightest in the industry. And they bring a broad range of expertise to the table. Our people are analysts, statisticians, software engineers, consultants, sales leaders, marketing and product managers, and more. The key to our success is our people, whose experience, talent, commitment and diversity set the standard for the health information industry. Total Rewards We invest in people through a range of initiatives in compensation, benefits, and learning and development, and we strive to create an environment where our employees are challenged, empowered and can flourish. We are currently looking for dynamic people to fill positions in our Healthcare Value Solutions business area.



CIO Business Partner for Information Offering (part of T&CS BU) - dedicated resource - BU single point of contact in the following key areas:

  • Business demands/queries/projects:
  • Business system implementation and upgrades
  • Integration of acquisitions
  • Real Estate relocation
  • Client / Internal audits
  • Business continuity / disaster recovery
  • Other non-standard business demands
  • CIO Service Delivery Owner services definition/onboarding - importance hierarchy
  • Service level requirement - OLA standard & specific
  • Services level monitoring and reporting scorecards / KPI
  • Critical issues escalations


Managing the team of SDM (service delivery managers collaborating with BU partners on key products offering)


Key expectations:

  • Participating in key business meetings/workshops
  • Aware of business priorities and directions
  • Focused on Operational Improvements
  • CIO owner of business driven projects
  • Promoter of IT services, process, roles and procedures to the business
  • Gatherer of information to facilitate the implementation of CIO projects and initiatives.
  • Execution of CIO projects within business.
  • Supporting annual budget cycle between BU and CIO

Required skill set/experience
Strong technical background (understanding the following technologies strongly preferred: Hadoop, Mesos, Kubernetes)
business oriented (ability to discuss technology with non-technical audience, presentation skills, negotiation skills)
people management skills/experience



Job ID: R1034050