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Database Support Analyst 2 (R1062175) in Bedford, NH at IQVIA™

Date Posted: 2/12/2019

Job Snapshot

  • Employee Type:
  • Location:
    Bedford, NH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

A Database Support Analyst at IQVIA in Bedford, NH, comprise a team that collects, maintains and expands information for OneKey HCRS (Healthcare Relational Services) data, mapping relationships among providers, healthcare delivery sites, corporate healthcare delivery organizations. As the world’s leading provider of market intelligence and one of the fastest-growing information, technology and service providers, we support the information requirements of pharmaceutical and medical-device manufacturers.


Support the reference database team by collecting and maintaining data from state licensing boards across multiple healthcare professions. Utilizing IQVIA’s internal tracking system and state specifications, candidate will be responsible for ordering data files provided by state licensing Board across the US and territories.  State specifications will be acquired by written requests, electronic communication or direct from websites in addition to telephone contact.  Other responsibilities include but not limited to:

  • Maintain internal tracking system with state board specific information as well as process file orders from initiation to receipt of data.
  • Process accounts payable requests for orders and various expenses.
  • Verify data files supplied by source contains the required data that is critical for maintenance of healthcare professional database; if incomplete, follow-up to resolve quality issues.
  • Assist technical team by contacting state boards for supplementary information to ensure data can be processed accurately.
  • Assist with investigation and research of both existing and potential data sources.
  • Resolve data value checks of OneKey HCRS data of healthcare professionals. Conducting primary and secondary research on healthcare professionals, healthcare organizations, and associated healthcare markets that focus on clients’ specific needs.


  • An associate’s/bachelor’s degree in communications, business, research, a related field or equivalent experience.
  • Excellent attention to detail and quality assurance, knowledgeable in various research methods and excellent interpersonal skills motivated by individual initiative and commitment to teamwork.
  • Ability to work independently and still connect with people—have excellent communications and telephone skills is a must.  Collect data, establish facts, draw valid conclusions, and assess the reliability and quality of the information provided.
  • Excellent computer skills are required with experience working in Microsoft Office applications such as Word, Excel and PowerPoint. Experience with query writing in SQL is a plus.
  • The ability to adapt and balance multiple priorities without compromising quality of work.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1062175