Database Analyst (R1109134) in Kirkland, CA at IQVIA™

Date Posted: 2/14/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Kirkland, CA
  • Experience:
    Not Specified
  • Date Posted:
    2/14/2020
  • Job ID:
    R1109134

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

PURPOSE:

Ensure client queries and concerns regarding IQVIA offerings are addressed in a timely manner within standard agreed upon response times.  The candidate will consistently research and respond to all client queries and work with a team of analysts to share knowledge and support workload across various offerings and databases. 

JOB DESCRIPTION:

  • Receive and review all client queries submitted by the client services analysts for clarity and completeness
  • Research client query using all available tools and perform cross database analysis to ensure accuracy of datasets
  • Determine if issues exist and recommend correction/improvement to the data
  • Work with several support teams to complete research and analysis
  • Communicate with client service analysts to provide updates and resolutions for the client

RESPONSIBILITIES:

  • Use expert knowledge of IQVIA data, Pharma market, programming and statistical methods to understand, research, interrogate, analyze and evaluate available information to respond to client queries and questions
  • Consult with internal teams to resolve and recommend corrections/changes to data/processes
  • Communicate findings and resolutions clearly and concisely through IQVIA query tracking tool process to all stakeholders
  • Identify opportunities to improve query process and research/analysis process
  • Ensure quality of work in processing queries is maintained and improved

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of IQVIA datasets/databases an asset
  • Knowledge of MS-Excel, MS-Access
  • Strong knowledge SQL and relational database concepts
  • Knowledge of the Canadian Healthcare/Pharmaceutical industry
  • Strong analytical skills
  • Strong client focus and communication skills
  • Excellent organizational skills; ability to prioritize and multi-task

Required Education and Experience:

  • University degree (Science, Business, MIS) or 4 or more years of relevant work experience
  • Knowledge of IQVIA departments, product, services an asset
  • Knowledge of the prescription, sales and claims databases and claims reimbursement landscape

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Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.



Job ID: R1109134