Data Manager - Production Operations (R1122542) in Zaventem, BE at IQVIA™

Date Posted: 3/18/2020

Job Snapshot

  • Employee Type:
  • Location:
    Zaventem, BE
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.


  • To own the overall responsibility of the Belgium Production Operations
  • To lead the Operations day to day activities
  • To manage the internal relationships with the commercial organization and development teams
  • To manage a small team locally onshore and lead many more in offshore hubs
  • To own delivery and data quality metrics and drive continuous improvements


  • Develop a specialisation into all the IQVIA Belgium data offerings
  • Drive the strategic workflow activities, providing support and expertise in the production of IQVIA Belgium data services 
  • Coordinate various onshore & offshore groups in case of any issue with databases and arrive at quick resolution
  • Act as escalation point between offshore teams and internal commercial stakeholders
  • Manage complex requests from commercial teams and act as a focal point for new requests
  • Execute pieces of data analysis where relevant to answer business questions
  • Investigate challenges, analyse complex business problems and make recommendations to improve on data quality and procedures whilst applying best practices
  • Support Belgium based projects by implementing positive change to aid new business initiatives
  • To explore and analyse large datasets, drawing insight and value to complex business issues
  • To provide requirements for development to implement new tools that lead to improved business performance
  • To think creatively to generate solutions and make improvements to processes that deliver value to our customers
  • Create presentations that translate complex data/process to deliver information in the most appropriate and impactful way to less technical teams
  • Support client facing teams through the provision of specialist data knowledge
  • Contribute to team effort through communication, cooperation and coordination across IQVIA
  • Proactively complete all people management activities including performance management and development


  • Excellent written and verbal communication skills with ability to interpret and present complex concepts
  • Excellent organisational skills and ability to handle multiple activities with changing priorities simultaneously
  • Highly numerate with an unconditional love for data, numbers and analytics
  • Customer-oriented personality with positive drive and a pragmatic, structured approach 
  • Experience leading a team or working with offshore hubs preferred
  • Preferred (but not essential) awareness of Data Visualization tools such as MicroStrategy, PowerBI, Spotfire and Big Data tools, such as Hadoop, Data Lakes, Python, R, Machine Learning
  • Pharmaceutical industry knowledge desired but not essential
  • Graduate preferably with a mathematical, scientific, engineering or computer science based degree
  • English language spoken

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1122542