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CEVA Specialist (R1068528) in Durham, NC at IQVIA™

Date Posted: 6/4/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Durham, NC
  • Date Posted:
    6/4/2019
  • Job ID:
    R1068528

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

  • Manage   customer interface and communication for assigned projects with minimal   guidance from senior staff. Represent CEVA on projects and serve as primary   point of contact within CEVA for all internal and external customers, as   assigned.
  • Manage customer deliverables for assigned projects with minimal guidance   from CEVA management. Tactical, day-to-day leadership at project level.   Responsibilities include project planning (i.e., timelines, deliverables,   resourcing, central filing, and archiving records), defining / defining   project scope, and quality management, with minimal guidance from CEVA   management.
  • Develop, finalize, and distribute of all project-specific CEVA documents   and design all necessary programmed reports and listings under guidance of   CEVA management as needed.
  • Work closely with internal and / or external partners to manage   development, testing, and use of electronic systems necessary for CEVA   project processes.
  • Develop and provide project-specific CEVA process training to CEVA team   members, monitors, and investigative site personnel, as appropriate.
  • Provide support for customer service interface from scoping stage,   through proposal generation, bid defense to service delivery, and throughout   the development and commercial lifecycle of the product.
  • Manage realization/profitability and revenue recognition for assigned   projects. Work closely with CEVA management to update financial systems,   invoicing, project budget review, project financial analysis, and pursuit of   change orders.
  • Apply specialist expertise in aligned areas.
  • Attend meetings with internal and external stakeholders. Provide project   status updates; define processes, and project planning/strategy. Provide   feedback to CEVA management/line manager on any challenges/issues and   successes.
  • Work with Sales and Proposals to ensure rapid, seamless, tailored   responses to opportunities. Drive business growth by improving customer   loyalty through enhanced customer relations and service delivery   excellence.
  • May assist with sales activities such as sales presentations and proposal   development (e.g., capabilities, bid defenses, strategy, costs and text, as   needed under guidance of senior team member.
  • Participate in audits and inspections for assigned projects. Liaise with   Quality Assurance staff and management in the compilation of corrective   action plans.
  • Work closely with senior team members to address problem areas and   customer needs.
  • Read and acknowledge all necessary IQVIA standard operating   procedures (SOPs) and customer SOPs as required. Ensure all required training   is executed within a timelines and documented. Ensure individual training   plan and training transcript reconcile    

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™



Job ID: R1068528