Centralized Monitoring Lead - (1808650) in Pretoria, ZA at IQVIA™

Date Posted: 11/12/2018

Job Snapshot

Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


Apply clinical research expertise in multiple initiatives by working directly with various stakeholders and ensuring process and practice methodology is applied consistently and in accordance with SOPs, policies, good clinical practices and applicable regulatory requirements. Lead teams functionally, where assigned, including awareness of scope of work, budget, and resources. Ensure all work is conducted in accordance with SOPs, policies and practices, good clinical practices and applicable regulatory requirements and meets quality and timeline metrics. Mentor/ coach Clinical Process Associate/Specialist colleagues.


Implementation of specific process initiatives arising out of transformation/innovation/ process re-engineering programs

Act as clinical research subject matter expert for various initiatives

Supporting the creation of frameworks, collaterals, whitepapers and accelerators relevant to the areas of expertise.

Collaborate with respective stakeholders, including operations teams, global teams, and other functional managers as appropriate

Collaborating with peer business process specialists and promoting cross functional synergies.

Mentor projects/ initiatives on industry best practices

Process improvement initiatives – liaise with the Quintiles stakeholders and support teams to review and provide oversight.

Competency development – Develop training content, deliver training and monitor the growth of the competency

Process development, process pilots and process transition of key business processes that will be transitioned and executed by the group

Develop and deploy competency assessments working with the Global training department

Work with the delivery team and provide functional support to the teams on an ongoing basis

Process Quality and audit initiatives - Identify impacted areas, provide root cause and implementation of corrective and preventive action.

Develop templates, re-usable assets and best practices

Creation of business cases, proposals and presentations related to the relevant area of expertise

Review and sign off on project requirements, process flows, gaps, and design documents.

Perform the User Acceptance Testing; ensure the quality of the deliverable is in line with what has been agreed in the project requirements.

Work with Enablement group to test the platform perform user testing

Work with Quality management to develop the QM plan for the work stream


In depth knowledge of Clinical Research functions like Monitoring, Project Management and Regulatory.

Strong knowledge of the components of the protocol

Strong communication and interpersonal skills, including good command of English language

Excellent problem solving skills

Good teamwork skills

Ability to work under limited direction

Basic software and computer skills, including MS Office applications. Familiarity with related systems and software utilized in clinical operations.

Ability to establish and maintain effective working relationships with coworkers, managers and clients

Job Requirements


Bachelor's Degree in life sciences or related field and minimum 5 years' relevant clinical research experience; or equivalent combination of education, training and experience


Extensive use of keyboard requiring repetitive motion of fingers

Extensive use of telephone and face to face communication requiring accurate perception of speech

Regular sitting for extended periods of time

May be required to work in shifts

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: 1808650