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Operations Effectiveness Specialist (R1052243) in London, UK at IQVIA™

Date Posted: 2/7/2019

Job Snapshot

  • Employee Type:
  • Location:
    London, UK
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Operations Effectiveness Specialist

Location: Kings Cross, London.  Office based role.

Open Date: 10th January 2019

Closing Date for final applications: 7th February 2019

Competitive salary and benefits.

Please apply to the position using the following link:

IQVIA believes that the growing use of Real World Insights (RWI) is one of the most critical developments in life sciences today.  With an explosion of new electronic data sources, transformations in technology, new analytic methodologies, and deeper understanding of healthcare issues, IQVIA are investing heavily in growing this part of our business. 

IQVIA Real-World Insights (RWI) works with clients to help them use RWI to answer their specific questions globally, make more informed decisions, and deliver results.  Our approach is unique in the industry and it is defining the way companies can develop and apply RWE.

We are a team with a company history entirely based in healthcare and everything we do supports providing more insight about market dynamics, therapy area changes, scientific innovations, and previous research approaches.  We are collaborative, intellectually curious, entrepreneurial, and constantly looking for opportunities to harness the value of RWI in a constantly evolving industry.  Our collective expertise (across functions, therapeutic areas, and disciplines) helps clients understand how to answer their questions by leveraging the best possible information, technology and analytic research techniques.  We work with our internal experts in roles from strategic consulting to HEOR to pharmaco-epidemiology to predictive analytics to data management to local experts – whatever the client needs.

We’re seeking strategic thinkers, innovative technologists, deep subject matter experts and passionate data evangelists.

The Team

IQVIA Real-World Insights (RWI) teams work with clients to help them use complex, clinically rich, patient-level healthcare datasets to answer their specific questions globally, make more informed decisions, and deliver results. Our approach is unique in the industry and is defining the way companies can develop and apply Real World Insights (RWI) to provide deeper insight about market dynamics, therapy area changes, outcomes research and other scientific insights. We are collaborative, intellectually curious, entrepreneurial, and constantly looking for opportunities to harness the value of RWE in a constantly evolving industry.

Job Description

Scopes, initiates and drives operational projects to conclusion across a group (service line, practice, geography or function) with significant impact on the company with oversight from senior team members. Build and review novel pricing analytics and models to improve pricing processes and tools.

  • Work across GBU and RBU functional teams, conducting specific projects to improve pricing such as: rate harmonization, developing new pricing models
  • Review charge out and cost rates and provide analysis that supports each recommendation
  • Develop, analyse and improve pricing processes using Lean principles
  • Support/maintain ongoing customer pricing models and rate cards
  • Works with internal customers to translate defined services into costing algorithms that align with customer needs and pricing tool principles.
  • Contributes to discussions on business pricing/delivery strategy and direction and ensures a consistent application of our strategies across all opportunities.
  • Provide support in performing customer portfolio profitability (pricing throughout delivery)
  • Proactively works across operations team on interdependent and cross-project issues enabling the implementation of operations initiatives ensuring coordination between local and regional operations teams.

    Desired Skills and Experience

  • Candidate must be able to demonstrate strong analytical skills and experience as well as examples of problem solving.
  • Prior experience at least two or more of the areas of pricing, operations, finance and Real World services is preferable.
  • Ability to program and quality check complex Excel solutions and design and implement large structural changes in Excel based systems.
  • Ability to analyse budgets with multiple components and recognize dependencies in complex models.
  • Ability to establish and maintain effective working relationships with co-workers, managers and customers.
  • Ability to engage and communicate across levels and business areas, and to provide analysis to support decisions.
  • Kaizen / Lean Sigma experience is desirable.
  • Excellent attention to detail and ability to work simultaneously on multiple priorities.
  • Fluent in English.


Bachelor’s degree or equivalent with some prior professional role possibly in an operations effectiveness, finance or project-based position. Knowledge of IQVIA offerings and pharmaceutical industry would be a significant advantage.

What you can expect from IQVIA

At IQVIA, you have the opportunity to make a lasting impact on our customers, the industry, patient health around the world, and your career.  We are committed to rewarding your contributions with a combination of competitive salaries, comprehensive benefits, and an award-winning culture. 

Next steps

You will be contacted by one of our recruiters to arrange a prescreen call should your background be relevant for this opportunity who will be able to give you more information on this team and the opportunity and also explain the assessment process to you for this role.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1052243