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Trial Data Manager

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Primary Location: Bloemfontein, South Africa Full time R1240488

Job description


  • Serve as point of contact and manage delivery of sponsor in-house projects within the FSP contract through full Data Management scope per agreed upon timelines, resource needs, best practices and with quality per FSP guidance and requirements.

  • Manage full life cycle of Data Management deliverables including CRF/e-CRF, database design and set-up, user acceptance testing (for trials in start-up and post-production changes for trials in conduct) and programming specifications, Data Management Plans, and database deliverables where applicable (excluding ALL project financial tasks).

  • Conduct comprehensive data management tasks including but not limited to data reconciliation, metric reporting, data review, writing and resolving data clarifications.

  • Establish strong communication with DM Support, Clinical Trial Lead (CTL), all core and extended CTT team members and functional leads as necessary to ensure all milestones/deliverables are met.

  • Manage process improvements and workload projections by provide LEAN/technical advice to solve problems and improve efficiency within the FSP and help others through the learning curve to achieve trial goals with subsequent implementation.

  • Provide comprehensive technical expertise to the DM Support, Programmer/Database Developer and Clinical Trail Team (CTT) and interact as need be.

  • Create and/or review and sign-off on all FSP data management plans and other relevant trial documents.

  • Serve as the escalation point for unresolved data issues working with CTL, DM support, vendors, and CTT as needed to ensure root cause identification, timely follow-up, and implementation of remedial actions/resolution of issues.

  • Escalate problems/issues to the attention of the PCDM/Engagement Manager and Data Analytics and Review Team (DART).

  • Comply with all IQVIA Corporate Policies, FSP specific Sponsor Standard Operating Procedures (SOPs)/Working Practices (WPs), FSP curriculum and key performance indicators.

  • Train, mentor and provide leadership to fellow FSP team associates on data management skills and processes.

  • Collaborate with TDM(s) to ensure DB start-up activities & Go-Live dates, deliverables and all milestones are met as per agreed upon timelines and per FSP standards.

  • As a LEAN practitioner and FSP ambassador identify and support initiatives and process improvement strategies that can assist project teams in achieving their goals and set FSP expectations.


Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients) in Oncology studies

Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation, management of local laboratory data, and/or new technology)

Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently

Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology

Good working knowledge of Rave

Knowledge of operating procedures and work instructions and the ability to apply them in practice

Knowledge of Good Clinical Practices and relevant regulatory guidelines

Excellent communication, interpersonal, customer service, and teamwork skills

Excellent organizational and problem-solving skills

Excellent project management skills

Ability to work independently

Comprehensive understanding of clinical drug development process

Ability to establish and maintain effective working relationships with co-workers, managers and customers    


Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field, and a minimum of 4 years direct Data Management experience at a Clinical Research Organization

Experience in Rave and Oncology studies essential

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

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