System Design Project Manager
Manage the operational aspects of projects and programs. Will ensure that all project work is completed in accordance with SOPs, policies and practices. Develop the requirements of the assigned IRT studies and manage the implementation in a way that ensures all patients get treated with the right study drug as per the Sponsor’s study protocol. This is a highly consultative position in which the PM needs to utilize his/her Cenduit IRT knowledge to ensure a successful system build.
Analyze the protocol and discuss the system needs with the client
Consult the client in the best way to setup an IRT system for their study
Author the user requirement documents and review with the client study team and internal teams
Manage the study timelines and ensure study gets delivered before First Patient In (FPI)
Review scope against initial proposal and manage needed budget changes
Check progress of all deliverables and ensure internal teams get support as needed
Perform system quality review (SQR) with Technical Operation team after the study is programmed and demo the system to the client
Perform internal user acceptance testing with the Technical Operations team and the technical PM team after study is validated
Manage the UAT activities with the technical PM team based on the client needs
Actively support client and clarify client’s questions during the UAT
Manage system change requests for protocol amendments
Provide detailed handover training of the study and system to the Client Services PM
Conduct training at investigator/monitor meetings if needed
Attend Investigator meetings, client audits, and may attend bid defenses.
May train peers, mentor new hires (PM 1 and junior), and opportunities to train in area of expertise.
Other related duties as required by business need
Bachelor's degree or equivalent combination of education, training and experience
Minimum of 2+ years clinical research or project management experience
Experience working in a customer service environment preferred
Strong customer service ethic, always providing excellent service to both internal and external ‘clients’.
Established acumen in working with external clients.
Accountable to perform tasks on-time and with high quality.
Established and growing IRT technical aptitude (consultative-level for System Design role)
Proficient in routine PM work
Excellent written and verbal communication skills
Strong team player with ability to work independently
Solid organizational skills including attention to detail and multi-tasking skills
Good problem solving and analytical skills
Strong IT skills and working knowledge of Microsoft Office
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
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