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Sr IT Engineer - Backup & Recovery

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Primary Location: Bangalore, India Full time R1208534

Job description

Essential Functions
• Design, implementation, and support of enterprise-class global backup and recovery solutions
• Assists in the collection and analysis of backup and recovery requirements to support new and existing business needs
• Provides escalation assistance and advanced troubleshooting of installed backup and archiving technologies

• Creation and maintenance of detailed technical support documentation

• Provides analysis and recommendations for improving backup, archive, and recovery processes and solutions
• Collaborate closely with other infrastructure teams, developers, and customers to provide and support complete data protection solutions
• Participate in an after-hours on-call rotation to help resolve critical issues outside of normal business hours
• Assist in the coordination and execution of disaster recovery exercises

• Available to cover US/European business hours

• Bachelor's Degree In Information Technology Engineering or equivalent experience

• Minimum 5+ years’ experience within datacentre IT infrastructure support
• Incumbents possess significant breadth and depth of knowledge in two or more of the following technologies:  IBM Spectrum Protect, Avamar/Data Domain, Actifio/VDP, Commvault, Rocket Servergraph, Dell Data Protection Advisor, Tape Library

• Solid understanding of / preferred experience with the following technologies: Array-based snapshot management (NetApp, Nutanix, IBM Flashcopy, HPE), VMware, scripting technologies, SAN storage, DNS/Active Directory, IT security concepts, WAN / LAN design

• Experience with or certification with Microsoft Azure is preferred

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

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