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Service Associate- Novasyte

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Primary Location: Austin, Texas, United States Part time R1219842

Job description

We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.

Position Description:

Customer Service Associates will be responsible for collecting reprocessed medical equipment in a hospital. You will be working with surgical, non-invasive and vascular equipment within areas of the hospital such as Operating Rooms and Sterile Processing Departments. This is a great opportunity for you to gain medical experience! 

You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning about the medical device industry. 

Responsibilities: 

  • Visit assigned hospitals weekly to collect products to be reprocessed

  • Package and ship product to client manufacturing plant

  • Document and log daily collections totals

  • Notify the local Sales team of shipping supply needs

  • Appropriate PPE is provided to all employees prior to the start of assignments.

Novasyte, a IQVIA company, takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Job Requirements: 

  • An active and unrestricted driver license is required for this position 

  • High school diploma or equivalent

  • Reliable vehicle for transportation

  • Must be comfortable with basic software programs and Microsoft operating system 

  • Excellent customer service skills and strong attention to detail

  • Ability to lift 30-50 lbs

  • Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated

Experience in healthcare, general labor, warehouse or customer service, is beneficial for this position. However, training is provided. 

LFT1

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

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