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Associate Business Ops & Capabilities Director (Initiative Management/Process Improvement) (Hybrid)

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Primary Location: Atlanta, Georgia, United States Additonal Locations: Buenos Aires, Argentina,ARG; Toronto, ON,CAN Full time R1318215

Job description

Plans, schedules, directs, controls, monitors, organizes, secures and manages resources to bring about the successful completion of programs and/or projects specific to a particular industry or specialty.


  • Develops and analyzes sustainable, repeatable, and quantifiable business processes and tools.
  • Monitors and troubleshoots process issues.
  • Completes root cause analysis to resolve process issues and identify system enhancements for improved processes and reporting.
  • Liaises with Business Units to monitor and ensure the effective operation and utilization of integrated solutions by all employees.


  • Bachelor’s or Master’s degree required.
  • 5 - 7 years of prior relevant experience.
  • Experience in clinical trials execution, pharmaceutical industry or clinical laboratory services desired.


  • Project management, initiative management and process improvement skills, experience and capabilities are keys to success in this role. 
  • Requires deep knowledge of one or more related job areas typically obtained through advanced education combined with experience. 

Q² Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions.

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, Q² Solutions' ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding vaccination status.

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“I know Q2 Solutions offers me a great career path with lots of options. My line manager fully supports my growth.”

Marianne H, Associate Laboratory Project Set-Up Manager

“There are tremendous opportunities to grow here. If you are driven, passionate and committed, the sky’s the limit.”

P. Surve, Clinical Process Team Lead

“What gets me most excited about being part of Q2 Solutions is working with cutting-edge technologies that help patients and further innovation in the field.”

Todd L., Scientist

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