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Associate Project Manager (R1077594) in Ithaca, NY at IQVIA™

Date Posted: 5/23/2019

Job Snapshot

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  • Location:
    Ithaca, NY
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Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

To provide day to day supervision of a team, focusing on pre-launch and post-launch activities, ensuring the smooth implementation and conduct of a protocol within QLAB's internal departments.


  • Manage staff in accordance with the organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; and appraising performance.
  • Provide day to day supervisory support of the team, in conjunction with the Associate Director/ SPMs/Manager, Project Services.
  • Includes acting as a knowledge base for specific sponsor needs, coaching less experienced employees in documentation, processes and issue resolution.
  • Identify where process improvements can be made. In addition assist with the investigation and preventive/corrective actions for reported incidents.
  • Provide mentor support to the team to cover all aspects of their role.
  • Serve as liaison between Project Services and other internal departments during the life cycle of the project.
  • Act as a point of escalation for team members to optimize client delivery
  • Coordination of client survey follow-up/ ongoing health check calls and overall client relationship building.
  • Enhance global links with SPMs/ADs in line with global link responsibilities
  • May perform duties and responsibilities of Project or Set-Up Manager when needed, for short-term and long-term assignments.


  • Strong interpersonal skills interacting with high level organizations and demonstrated ability to meet deadlines.
  • Computer proficiency including word processing, presentation, and spreadsheet applications.
  • Good understanding of medical and clinical research terminology.
  • Knowledge of Project and Set-Up Management processes and terminology.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients


  • Bachelor's degree in science related field and minimum 5 years of clinical or research industry experience, including 5 years project management experience; or equivalent combination of education, training and experience


  • Extensive use of keyboard requiring repetitive motion of fingers.
  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
  • Regular sitting for extended periods of time.
  • May require occasional travel.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1077594


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