(associate) Line Manager, home or office based - The Netherlands - (1719017) in Netherlands at IQVIA™

Date Posted: 7/10/2018

Job Snapshot

Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
As a(n) (associate) Line Manager you will lead and motivate a team of CRA staff within a designated office, country or region in order to achieve patient recruitment targets to high quality standards, at sites. Ensure that the right resources are assigned to projects at the right time and that staff gain the necessary skills to perform their respective job responsibilities to high professional standards. Drive and manage IQVIA key strategic site relationships to build capability, drive productivity and robust quality management. Achieve customer and investigator satisfaction in line with current strategies. In short, you will manage the human, material, systam and fiscal resources to provide clinical monitoring services.
  • Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
  • Participate in the selection and onboarding process for new clinical staff by conducting candidate review and participating in the interviewing process. Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
  • Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.

  • Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies that are appropriate to their experience and training.

  • Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
  • Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
  • Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
  • May fill in as a CRA for a defined project or to assist with milestone achievement on a temporary basis.
  • May participate in clinical operations quality or process initiatives.

Job Requirements

  • Broad understanding of the health and research environment, patient pathways through health systems and operational processes at research sites

  • Advanced knowledge and ability to apply GCP/ICH/applicable guidelines, solid understanding of new methodologies in research e.g. remote monitoring

  • Excellent/Proven management and communication skills (written and verbal), ability to present to senior management.

  • Ability to lead, collaborate and build effective relationships (including cross-functionally) with co-workers, managers, sites and customers

  • Strong project management and change management skills

  • Fluent communication skills in English and Dutch (preferred)
Are you looking to take the next step and move your career forward? If you want to make an impact in the global research market, where we are working to make a real difference in patient health, we ask you to apply now and join our team.
We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: 1719017