Associate Director, Software Testing (R1091162) in Milwaukee, WI at IQVIA™

Date Posted: 10/5/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

As an Associate Director, Software Testing with IQVIA, you’ll be responsible for the design and implementation of policies and procedures for the software quality assurance function, as well as SOC1 compliance. You will be evaluating and monitoring tools, methodologies, and automation to ensure effective testing and identification of defects. You’ll be managing teams of off-shore testers. Associate Director, Software Testing reports to Director of IT.

You’ll be tasked to:

  • Own all aspects of Quality Assurance, both onsite and offsite
  • Define QA processes and identify necessary tools and technology
  • Forecast a staffing plan and overall test strategy
  • Clearly communicate issues, risks, concerns, and successes to stakeholders
  • Manage the workload of internal testers
  • Provide real time defect reporting to management and development team
  • Work closely with team members in a collaborative and agile environment
  • Facilitate communication between developers, product owners, business analysts, and QA team members
  • Foster and maintain an environment of mentorship, coaching and career progression
  • Define and enforce IT change management SOC 1 compliant processes
  • Generate audit reports.

Candidates interested in joining IQVIA as an Associate Director, Software Testing should have:

  • Demonstrated knowledge of software development and QA processes, change management, and process improvement
  • Knowledgeable about a variety of testing methodologies, including but not limited to, compatibility testing, performance testing, user experience, regression and acceptance testing
  • Demonstrate analytical, interpretative and problem-solving skills
  • Well-developed written and verbal communication skills including presentations, meeting and workshop facilitation, business and report writing
  • Strong capability in juggling priorities so that deadlines are met while retaining consistently high-quality outcomes
  • Excellent interpersonal skills and ability to work effectively with others in and across the organization to accomplish team goals

In addition to the skills and experience above, candidates interested in joining IQVIA as an Associate Director, Software Testing should have:

  • Strong academic track record including bachelor’s degree or equivalent in Computer Science or Business Administration, or equivalent experience, and a minimum of eight (8) years of QA experience
  • Minimum five (5) years of managing QA teams.
  • Previous experience in the use of automation and tools/technology to improve efficiency and increase overall test coverage and effectiveness
  • Possess strong understanding of traditional RDBMS and distributed computing
  • Excellent conversational and business English (written and oral); additional languages an advantage
  • Familiarity with JIRA and Confluence
  • Certification (CSTE or equivalent) preferred.
  • Experience working with distributed teams, preferably onshore-offshore combination


Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1091162


  1. Quality Assurance Jobs
  2. QA Tester Jobs