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Associate Director, Quality Manager - (1806431) in Raleigh, NC at IQVIA™

Date Posted: 4/2/2018

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Description

Join us on our exciting journey!
IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

The IT Program Manager position will plan, supervise, and manage the direction of multiple medium-size projects with a single aim and/or one large strategic project at local, regional, or global levels. These projects/programs will be performed in collaboration with project team members and stakeholders, ensuring the integration, coordination, timing, and consistency of process throughout. The incumbent is expected to be able to deliver, within the constraints of scope, quality, time and cost, complete IT project solutions utilizing the corporate System Life-Cycle (SLC) processes. Overall project /program budgetary responsibility will typically be up to $5,000,000. The position will be expected to manage up to 6 direct reports, with the incumbent working closely with the IT Program Director on both strategic and tactical delivery of IT projects with the appropriate teams and direct reports.

  • Develop, and act as a custodian for, the project/program vision
  • Define the project/program objectives and provide input into the Business Case
  • Ensure that projects/programs successfully control and monitor progress, addressing risk and issue management, resource conflicts, effective communications, and stakeholder involvement, as appropriate
  • Recommend course of action regarding project/program issues and concerns, implement mitigation plans, then escalate risks and issues as necessary
  • Work with financial stakeholders to support budget construction, as required, and to control expenditure to achieve financial objectives
  • Allocate resources in accordance with strategic and tactical priorities and company goals and objectives. 
  • Request project team membership from other department, if required.
  • Actively compare competing needs and benefits against existing work and strategies.
  • Ensure that staff follows Quintiles System Life-Cycle (SLC) and Computer System Validation (CSV) procedures.
  • Develop, implement, and review methods to assess quality and efficiency of work performed by team, including metrics, internal process improvement, Operating Procedures, and Work Instructions
  • Actively assist in the strategy for continuous improvement to project management best practices
  • Assist the IT Program Director in removing potential barriers that limit the effective delivery of IT projects/programs within the organization
  • Manage and coordinate the implementation of internal, external, and off-the-shelf business applications with all IT and business groups
  • Maintain knowledge of the IT industry; analyze the abilities of tools and technologies, compare with the need of the business, then recommend potential solutions to managers within the business
  • Manage and mentor staff in accordance with organizational policies and applicable laws. 
  • Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems; approving actions for
  • Human Resource matters
  • Other duties as assigned

Job Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
  • Excellent communication and interpersonal skills
  • Significant experience with System Life-Cycle (SLC)
  • Knowledge of formal large project/program management
  • Group motivation and discipline
  • Coordinating and fostering teamwork
  • Leading and managing others
  • Innovation and change management


MINIMUM REQUIRED EDUCATION AND EXPERIENCE
  • Candidate should possess a Bachelor's degree, PMP certification, and significant experience within a regulated industry environment, preferably GxP-related
  • Formal Program Management training
  • Experience in line management, coaching, and mentoring staff
  • Candidate should have a minimum of 10 years formal project/program management experience; or equivalent combination of education, training and experience


EEO Minorities/Females/Protected Veterans/Disabled

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.


Whatever your career goals, we are here to ensure you get there!


We invite you to join IQVIA™.


Job ID: 1806431