Associate Director, Continuous Process Improvement - (R1025880) in Marietta, GA at IQVIA™

Date Posted: 7/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Marietta, GA
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Launched in 2015, Q2 Solutions is a leading global clinical trials laboratory services organization. We help biopharmaceutical, medical device and diagnostics customers improve human health through innovation that transforms science and data into actionable medical insights. Q2 Solutions is a quality driven, responsive partner with strong global experience and deep scientific and medical expertise. The Q2 Solutions joint venture was formed by Quintiles and Quest Diagnostics, combining the best of each parent organizations clinical trials laboratory services capabilities.


Manage large complexity process improvement projects across Q2 Lab Solutions' business units enhancing the level
of process orientation across the organization enabling a positive, value add process culture shift. Create rigorous and
agile continuous process improvement methods to identify, prioritize, implement, and measure changes impacting data
capture, compilation, project planning and project management to accelerate improvements and quality of deliverables.
Assume responsibility and ownership of projects and business challenges developing as a subject matter expert ensuring
high quality, timely, on budget deliverables enabling measurement of change in accordance with SOPs, policies, and

• Manage large complexity process improvement projects that will accelerate operational productivity improvements within
the company. Solutions will address data capture, project planning, change/data/process management, compilation and
result in high quality deliverable generation.
• Participate in initiative response/development and presentations providing process improvement expertise.
• Evaluate and provide feedback regarding risks, quality, and overall probability of success minimizing negative impact on
project objectives.
• Direct process improvement project analysis, planning, strategy, and implementation by determining and establishing
objectives/ work plan/ timeline for successful implementation. Conduct research and prompt discussions regarding project
specifications and adjustments.
• Leverage optimal techniques such as Process Mapping, Lean Six Sigma and other process improvement / data analysis
techniques necessary to analyze global process improvement activities.
• Identify and establish transparent, successful collaboration with OST management, Process Lead(s) and Lab Business
unit stakeholders to ensure functional deployment aligns with the companies business strategy throughout the life of
• Supports Process Lead(s) with the delivery of business unit champion and Green Belt training.
• Lead and mentor Operations primes on Green Belt level process improvement projects to completion.
• Successfully deliver Green Belt process improvement projects.
• Serve as primary contact while leading assigned project problem solving and resolution efforts.
• Manage, monitor, and report project status to OST and executive management teams.
• Supervise process improvement project information and tracking systems.
• Ensure adequate record and document management practices for project activities.
• Produce, distribute, and present report/presentation materials.

Job Requirements

• Strong knowledge of Microsoft Office and other data capture and compilation tools
• Excellent written and verbal communication skills
• Strong critical thinking/analytical skills with strong attention to detail/quality control enabling driving initiatives to closure
• Competent presentation and interpersonal skills meeting the needs of all levels within the organization up to and
including the executive management team
• Strong project leadership, project management, matrix management, and/or project planning skills
• Ability to apply relevant process improvement expertise, data analysis techniques and methodologies
• Ability to successfully lead, manage and motivate.
• Ability to innovatively solve problems with demonstrated success delivering desired results according to quality
guidelines and timelines
• Ability to establish and maintain effective working relationships with team members, management, business unit staff,
clients, and executive management
Bachelor’s degree in life sciences, business, or operations management or related field with a minimum of 7 years
experience in a relevant function, including 3 years experience leading and executing process improvement projects; or
equivalent combination of education, training, and experience
Must possess or seek out a PMP and/or Green Belt certification within 2 years of assuming role
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech
• Extensive use of keyboard requiring repetitive motion of fingers
• Regular sitting for extended periods of time
• Occasional travel
EEO Minorities/Females/Protected Veterans/Disabled

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1025880