Account Director-Multi Channel Marketing (R1008691) in Chester, NJ at IQVIA™

Date Posted: 5/28/2018

Job Snapshot

Job Description

Position ResponsibilitiesThe Account Manager is responsible for managing relationships with key client stakeholders, and the staff engaged on the assigned project. He or she owns client retention and growth, as well as new business opportunity identification and development. Functional expertise within MCM also expected. Key responsibilities include:Client Management and DevelopmentAct as a strategic leader and advisor to IMS Health’s MCM Service’s clients to deliver value and ensure the highest level of satisfaction Identify growth opportunities in the existing client relationships, and maintain baseline business and annual growth against defined revenue and margin goals Actively listen and interpret the needs of clients to formulate appropriate recommendations and identify new areas in which IMS Health can provide value-add services Develop presentations and proposals that address client requirements and objectives with recommendations Partner with Project Management to scope and deliver on proposed solutions Support Project Management’s governance of projects and client deliverables, and manage the client to the scope of work or change order Present recommendations to client and actively manage client response to hone recommendations into viable solutions Ensure delivery of scoped deliverables meet quality and time expectationsRelationship Marketing ConsultingWork as consultant for new campaign management design and development Provide direction on metrics and measurement plan definitions Plan and deliver communications to client stakeholders, vendors and partners and internal team membersPosition RequirementsA Bachelor’s Degree, MBA preferred5+ years of experience in managing mid to large engagements across marketing project lifecycles and service delivery lines5+ years of engagement or account management experience in Marketing, Sales and / or Customer Relationship ManagementIn depth experience in Campaign Management, Database Marketing, Email Marketing, and Website Development oversightWorking knowledge of Reporting and Analytics’ role in the Marketing and Sales environmentComprehension of People, Process and Technology frameworks to deliver client recommendationsStrong persuasion, negotiation and presentation skillsExperience developing and presenting proposals that reflect and address client requirements and business objectivesExperience working with and presenting to Director and VP level clientsExperience demonstrating Customer Relationship Recommendations and Solutions to potential and existing clientsSkillsVery strong writing and presentation skills, including the ability to develop client-ready materials. Strong Analytic and interpretation skills required. Strong working knowledge of Microsoft Office Working knowledge of MS Project, and Visio. TravelPosition requires regional travel and occasional national travel #LI-JK1

Job ID: R1008691