2346 - Senior Consultant - Tech (R1103847) in Plymouth Meeting, PA at IQVIA™

Date Posted: 11/13/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Title: Senior Consultant, Information Management Data Services
Essential Job Functions & Responsibilities:
• Assist clients and support sales efforts with questions healthcare reference data (HCP, HCO, affiliations) and data access applications to ensure client satisfaction and contribute toward successful sales efforts
• Provide effective and efficient training and support to clients on all reference data sets and software interfaces, including but not limited to providing:
o Needs assessments and analysis
o On-site and remote training sessions
o Telephone and on-site support to clients
o Create and deliver ad hoc reports
• Act as a liaison to effectively resolve client questions and inquires utilizing strong project management, issue resolution and interpersonal skills
o Recommends improvements and alternative solutions to resolve problems
• Performs research on data and examples by verifying within various tools/systems/state board websites
• Develop regular call cycle for visiting and interacting with clients:
o Ensure full utilization of current reference data deliverables
o Expand user base of current deliverables
o Identify additional areas of opportunity for  sales growth in collaboration with the account team
• Test scheduled enhancements to data reference software tools
• Product/Service Improvements
o Communicate client feedback to product management for purposes of product development & enhancements to reference data offerings and software platforms
o
• Industry Knowledge
o Maintain broad healthcare knowledge with respect to industry trends, competitors, legislation and other topics that are of interest to our clients.  
• Goal Oriented Approach
o Meet milestones to accomplish team goals on schedule

• Be able to develop/manage detailed documentation and specifications including SOPs, business policies, data standards, business processes
• Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience
• Provides follow-up with client after project deliverable has been completed to ensure client satisfaction
• Begins to develop practice specific subject matter expertise
Role Requirements:
• Four year degree or equivalent experience
• 5+ years of related experience in consulting, pharmaceutical and/or healthcare industry
• Knowledge of pharmaceutical customer and/or product reference data
• Possesses solid project management skills and client influencing and relationship building skills
• Extensive MS Office skills, especially MS Excel and MS Access. Technical knowledge of databases/SQL preferred
• Works willingly and effectively with others in and across the organization to accomplish team goals and is effective working in a matrix environment
• Experienced with developing consultative relationships with senior level managers and executives at clients in the pharmaceutical/healthcare industry
• Ability to manage multiple projects, juggle priorities and deliver on tight deadlines
• Knowledge of consulting methodologies, tools and techniques related to functional area
• Knowledge of key issues and current developments in the pharmaceutical and healthcare industries.
• Excellent presentation, communication and client influencing skills
• Ability to travel up to 10-15% domestically

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1103847