Sr Product Sppt Tech Advisor (R1080064) - Bangalore, India - IQVIA™

Date de publication 8/29/2019

Résumé de l'offre

Description de l'offre

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Defines deliverables, costs, benefits, and ROI information.
• Provide support for bid defenses and proposals.
• Interact with software vendors, Infrastructure services, and/or Applications Development to restore service and/or
correct core problems.
• Communicate IT issues to business units at various levels of seniority.
• Manage and coordinate the implementation of internal, external and off-the-shelf business applications with all IT
and business groups.
• Coordinate validation activities related to the deployment of business applications.
• Produce and assist training and communication programs.
• Coordinate with internal and external service providers in the area of incident, problem, and change management,
capacity planning and troubleshooting, representing the interests of supported business groups.
• Manage and support vendor contracts to established service level agreements.
• Work closely with customers to identify business requirements and opportunities in relation to IT systems and
services.
• Identify and assess technologies, skills, and resources required.
• May also provide level 3 support for internal and external end users for PC, server, and mainframe application
problems.
• Support evaluations and procurement of new hardware
• Maintain knowledge of the IT industry, analyze the abilities of tools and technologies and compare with the needs of
the business, recommend potential solutions to managers within the business.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.



Job ID: R1080064