Sr Product Sppt Tech Advisor (R1087465) en Bangalore, India de IQVIA™

Fecha de publicación 9/30/2019

Resumen de la oferta

Descripción del trabajo

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

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PURPOSE
Under limited guidance, delivers new or changed services successfully into a production environment within the required timescales and with minimal disruption to existing services.

Collaborates with other release managers, architects, development and product support staff to manage the dependencies between configuration items within a release and oversee the promotion of the release from test to production. 

Document and Manage a comprehensive Implementation Plan for each release, complete with back out plans. 

Adhere to the defined Software Development Life Cycle (SDLC) procedures and to the Standard IT operating Procedures (SOP).
 
RESPONSIBILITIES

•   Responsible for collaborating with system engineering/product architects and identifying dependencies, both logical and technical.
  • Collaborate with Project Management to define a release schedule for all components under management, maintain a forward schedule of changes
•   Work with Project Management and deployment/support staff to ensure that necessary infrastructure and middleware upgrades are integrated into the planned release schedule
•   Proactively establish the end-to-end-to-end activities for the deployment of a software release (via Implementation Plan), inclusive of all plans necessary for back-out
•   Responsible for ensuring that all Implementation Plans are consistent with defined Release Services Processes and are repeatable
•   Accountable for all Service Level Agreements for environment provisioning and component deployments. 
•   Conduct Post-Deployment Analysis of all implementations and reporting of established metrics
•   Participate in Continual Service Improvement (CSI) efforts for all Release Services Process and Procedures

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
•   Excellent communication skills
•   Self-Starter with Leadership and Mentoring Skills
•   Strong Problem Solving and Critical Thinking Skills
•   Technical Solution Analysis
•   Understanding of Multi-Tiered application architecture
•   Must possess the technical skills to perform the job requirements
•   Understanding of automation processes and tools.
 
REQUIRED EDUCATION AND EXPERIENCE
•   Bachelor's Degree in Computer Science, Management Information Systems (MIS) or related field
•   5+ years of overall business experience
• 3-4 years of ITIL Processes for Change and Configuration Management or Project Management Experience
• 5+ years previous Software Development experience.
 

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Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.



Job ID: R1087465