Roles and Responsibilities
- Ensures that the appropriate processes are adequately documented and followed across all systems.
- Converts data received from the data suppliers into IQVIA standard format as per instructions.
- Received sales, product, manufacturer, and customer files are processed using the relevant IQVIA applications and procedures to produce the relevant coding for the period.
- Oversees all quality assurance testing and ensures that all testing is carried out prior to deliverable dispatch.
- Responsible for timely completion of all QC-related production tasks including the off-cycle reports and other relevant tasks.
- Conducts various checks to capture any data anomaly prior to the release of client deliverables.
- Maintains the data quality by analyzing various reports that generate transactions which have potential issues.
- Performs data checks by analyzing results and trends.
- Provides impact analysis of identified data corrections.
- Understands and can effectively communicate routine database processes.
- Serves as subject resource on relevant production area, answering queries.
- Reviews problems arising during the process and ensures successful resolution.
- Communicates actively with other departments/ functions to inform of task status or to resolve problems.
- Escalates issues requiring second-level support to appropriate individuals using the established call escalation procedures.
- May provide input for new system development, including requirement gathering, UAT and implementation.
- Contributes on identifying process improvement opportunities.
- Perform functions as directed by the Manager.
List of required skills for this role:
- Associates degree, diploma, or equivalent
- Proficiency in Windows application (Word and Access)
- Proficient and knowledgeable in SQL and Excel
- Good interpersonal, written and verbal communication skills
- Strong customer focus, attention to details, analytical and problem-solving skills
- Ability to carry out analysis and information gathering to resolve problems on routine matters
- Ability to work under time constraints and changing work volumes
- Willing work on flexible schedule and can render OT on the holiday.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Where you'll work
Hybrid
You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment.
"I like that we're different. I like that we're a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there's nothing else like this organization in the world. So if you like something that's different and interesting, you're going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."
Culture
Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.
Explore life at IQVIA
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