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Business Systems Analyst – Life Sciences & Laboratory Systems

Mexico City, Mexico | Full time | Home-based | R1545839

Buenos Aires, Argentina | Home-based Mexico City, Mexico | Home-based

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Job Overview

Under general supervision, the Business Systems Analyst supports the enhancement of business-critical systems by analyzing vendor-provided software (COTS) and translating new functionality into business value. This role focuses on understanding and interpreting vendor documentation, identifying changes in system functionality, and communicating business impact to internal stakeholders—enabling more effective operations and decision-making within a regulated environment.

Essential Functions

Analyze and interpret vendor (COTS) documentation to identify changes, new features, and potential impacts to existing systems and processes.
Compare existing requirements vs. new vendor functionality, highlighting gaps, risks, and required updates.
Develop or modify moderately complex system requirements based on business needs and vendor updates.
Translate technical changes into clear business insights and recommendations for stakeholders.
Engage directly with software vendors to clarify requirements, align on solutions, and resolve issues.
Partner with business users (including lab teams) to understand needs and validate system changes.
Conduct requirements walkthroughs and workshops with business, IT, and vendor teams.
Support UAT and validation activities, including risk-based testing, defect tracking, and triage.
Maintain and manage requirements within tools such as Azure DevOps (ADO).
Ensure all work aligns with regulated environment standards (e.g., FDA), with strong focus on documentation quality and compliance.

Key Skills & Competencies

Strong ability to analyze, synthesize, and communicate complex technical information.
Proven capability to quickly understand unfamiliar systems or documentation and extract key insights.
Excellent English communication skills (written and verbal), with ability to translate technical concepts to business audiences.
Proactive, self-starter mindset with strong ownership and accountability.
Ability to collaborate cross-functionally with global teams, vendors, and business stakeholders.
Strong attention to detail and ability to work effectively in a highly regulated environment.
Comfort using AI tools (e.g., Copilot) to enhance productivity, analysis, and documentation.

Qualifications

Bachelor’s Degree in Computer Science, Business Administration, or related field, or equivalent experience
Experience in Life Sciences, laboratory environments, or regulated industries
At least 2 years of experience in systems analysis or similar roles
Experience working with COTS (vendor-based) applications and vendor delivery models
Demonstrated experience in requirements gathering, analysis, and documentation
Experience working with global teams in an offshore/onshore model
Experience with tools such as Azure DevOps (ADO) or similar is a plus

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

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Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

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"I like that we're different. I like that we're a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there's nothing else like this organization in the world. So if you like something that's different and interesting, you're going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."

Jon Deutsch

Senior Director, Enterprise Marketing

"The culture in IQVIA is to be constantly looking at how we can do things better to help our customers, to bring life-changing medicines to patients and also to be a part in designing and developing and implementing these solutions. And so I think it's a great place to join because there is that organizational focus and commitment in driving forward the innovation and just the ability, I think, to work with cross-functional teams who are all excited to be working in these areas. It's a fantastic opportunity."

Natalia Kotchie

Senior Vice President Applied Data Science Center, R&D Solutions

"First of all, we are humans, we have some moments in our lives that are so very important and we need to respect. And something I also always love about IQVIA was that my leaders and people with which I have been working, they always respected a lot as well our personal lives. I never miss a parents' meeting of my kids, and this is something that we shouldn't be giving for granted."

Laura Diaz Ramieriz

Senior Director Global Site Activation

Jon Deutsch

Senior Director, Enterprise Marketing

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

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