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Country Sales Manager - Zambia

Bloemfontein, South Africa | Full time | Field-based | R1545457

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JOB DESCRIPTION – Country Sales Manager

Location - Zambia

Our client is seeking an experienced senior sales professional based in Zambia with experience in FMCG/ Consumer Health Industry for an exciting opportunity contracted with IQVIA.

Job Purpose

The Country Sales Manager is responsible for driving sales execution, outlet coverage, and team performance within the Zambia territory. The role focuses on achieving volume, distribution, and visibility targets through effective management of distributor sales teams, distributors, and retail relationships.

Key Responsibilities

Distribution & Coverage

• Ensure numeric and weighted distribution targets are met.
• Identify new outlet opportunities and oversee outlet onboarding.
• Track route compliance and prevent gaps, overlap, or missed coverage.

Trade & Customer Management

• Build and maintain strong relationships with distributors, key retailers, and wholesalers.
• Resolve trade issues including stock availability, pricing concerns, and visibility challenges.
• Support execution of trade promotions and activations in the market.

Reporting & Performance Tracking

• Submit weekly and monthly sales reports, including coverage and productivity metrics.
• Track KPIs such as sales vs target, strike rate, outlet coverage, and availability.
• Provide market intelligence on competitor activities, pricing, and parallel trade risks.

Team Leadership & Management

• Lead, coach, and supervise sales representatives, promoters, and merchandisers.
• Conduct daily route planning, morning briefings, and performance reviews.
• Ensure high levels of discipline, attendance, and productivity within the team.

Compliance & Brand Standards

• Ensure all sales activities comply with company policies, brand guidelines, and standard operating procedures.
• Support proper execution of POSM, visibility, and promotional materials.
• Flag risks related to pricing, counterfeit, or parallel products.

#LI-DNP #LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

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Field-based

You’ll work where the action is — out in the field, directly engaging with our customers, sites or partners. Field-based roles offer the opportunity to build relationships face-to-face, gain real-world insights and make a tangible impact.

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"I like that we're different. I like that we're a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there's nothing else like this organization in the world. So if you like something that's different and interesting, you're going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."

Jon Deutsch

Senior Director, Enterprise Marketing

"The culture in IQVIA is to be constantly looking at how we can do things better to help our customers, to bring life-changing medicines to patients and also to be a part in designing and developing and implementing these solutions. And so I think it's a great place to join because there is that organizational focus and commitment in driving forward the innovation and just the ability, I think, to work with cross-functional teams who are all excited to be working in these areas. It's a fantastic opportunity."

Natalia Kotchie

Senior Vice President Applied Data Science Center, R&D Solutions

"First of all, we are humans, we have some moments in our lives that are so very important and we need to respect. And something I also always love about IQVIA was that my leaders and people with which I have been working, they always respected a lot as well our personal lives. I never miss a parents' meeting of my kids, and this is something that we shouldn't be giving for granted."

Laura Diaz Ramieriz

Senior Director Global Site Activation

Jon Deutsch

Senior Director, Enterprise Marketing

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

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