Business Process Analyst – Managed Services (US Pharma)
Bogotá, Colombia | Full time | Home-based | R1539436
Location: Colombia, Mexico, Costa Rica (Remote)
Employment Type: Full‑time
About the role
We are expanding our LATAM near‑shore team to support US pharmaceutical clients and are looking for Business Process Senior Analyst – Managed Services (US Pharma) to join our growing organization.
This role is ideal for experienced professionals with a strong background in US pharmaceutical managed care, government pricing, and gross‑to‑net calculations, who enjoy working in a fast‑paced, client‑facing environment and want to be part of a long‑term, scalable delivery model.
Key responsibilities
Perform complex rebate calculations related to managed care, Medicaid, and government programs.
Analyze monthly and quarterly utilization data and translate it into accurate, client‑ready deliverables.
Ensure high levels of accuracy, timeliness, and SLA compliance across all assigned work.
Manage recurring, production‑focused workloads with consistency and attention to detail.
Support client‑facing interactions, including responding to questions and explaining analyses when required.
Collaborate closely with onshore US teams and internal stakeholders.
Use internal calculation tools and advanced Excel to support analysis and reporting.
Required experience & skills
US pharmaceutical industry experience is required.
Strong background in one or more of the following areas:
Managed care
Medicaid
Government pricing
Gross‑to‑net calculations
Proven experience handling complex rebate calculations.
Advanced Excel skills (required).
Strong analytical, problem‑solving, and critical‑thinking abilities.
Clear and professional written and verbal communication skills in English.
Ability to work in a fast‑paced, production‑driven environment with recurring deadlines.
Nice to have
Experience working for pharmaceutical manufacturers or consulting firms supporting US pharma clients.
Experience with Model N or similar proprietary / competitor pricing tools.
Prior client‑facing or stakeholder‑management experience.
Education
Bachelor’s degree preferred.
Relevant industry experience may be considered in lieu of formal education.
Why join us
Be part of a strategic near‑shore expansion supporting US pharmaceutical clients.
Join a team with long‑term growth potential and career development opportunities.
Work closely with experienced global teams in a highly visible, business‑critical role.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Where you'll work
Home-based
You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.
"I like that we're different. I like that we're a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there's nothing else like this organization in the world. So if you like something that's different and interesting, you're going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."
Culture
Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.
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