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Assoc Commercial Project Support Manager

Taguig City, Philippines | Full time | Hybrid | R1537358

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Three diverse colleagues smile while collaborating with their devices at a whiteboard.

Responsibilities

Manage learner assignments on our OnPoint platform based LMS across assigned customers. This includes management of resources, systems, and processes (SOPs/work instructions):
- Create and deploy of training journey and aligned content to specific audiences while ensuring content compliance and firewalls are maintained
- Ensure employee training compliance through monitoring, reporting and communication of LMS results
- Maintain and audit training resources within the LMS for updating and expiration
- Provide compliance and regulatory reports on training to external customers and internal stakeholders
- Triage and troubleshoot system and user issues associated with talent onboarding and training
- Manage Field Manager and Project Level Dashboards and associated reporting for projects
Support training programs using eLearning creation tools as needed

Qualifications:

Bachelor’s degree and 4+ years in training and/or operations; or equivalent combination of education, training, and experience
Experience with systems training and/or LMS management preferred
Experience operating with customer and/or internal cross-functional teams preferred
Strong software and computer skills, Smartsheet, and MS Office applications (Proficient in PowerPoint, Teams, Word, Excel) preferred
Experience in delivery of eLearning and virtual training programs preferred

Required knowledge, skills, and abilities:

Excellent interpersonal, project management, organizational and leadership skills
Strong foundation in virtual engagement platforms (e.g. MS Teams & Zoom)
Excellent verbal and written communication skills
Excellent presentation/facilitation skills (virtual and live)
Excellent problem solving and critical thinking skills
Proactive and positive approach to providing solutions
Ability to operate independently and to make informed decisions
Follow direction and demonstrate a strong attention to detail
High degree of discretion and confidentiality
Ability to work within a matrix team environment
Ability to establish and maintain effective working relationships with coworkers, managers, and clients
Willing to work in a night shift
Amenable to work in Mckinley, Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

A lady in an orange dress works in a light, airy cafe, with a coffee and her laptop to hand.

Hybrid

You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment.

Smiling man in a dark business suit and light blue tie, posed against a neutral grey studio background.

"I like that we're different. I like that we're a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there's nothing else like this organization in the world. So if you like something that's different and interesting, you're going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."

Jon Deutsch

Senior Director, Enterprise Marketing

"The culture in IQVIA is to be constantly looking at how we can do things better to help our customers, to bring life-changing medicines to patients and also to be a part in designing and developing and implementing these solutions. And so I think it's a great place to join because there is that organizational focus and commitment in driving forward the innovation and just the ability, I think, to work with cross-functional teams who are all excited to be working in these areas. It's a fantastic opportunity."

Natalia Kotchie

Senior Vice President Applied Data Science Center, R&D Solutions

"First of all, we are humans, we have some moments in our lives that are so very important and we need to respect. And something I also always love about IQVIA was that my leaders and people with which I have been working, they always respected a lot as well our personal lives. I never miss a parents' meeting of my kids, and this is something that we shouldn't be giving for granted."

Laura Diaz Ramieriz

Senior Director Global Site Activation

Jon Deutsch

Senior Director, Enterprise Marketing

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Explore our culture