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Telesales Representative - Pharmacy - (Part-Time) (R1069977) in Dublin, Ireland at IQVIA™

Date Posted: 5/11/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our client. The successful candidate will be responsible for taking orders over the phone and maintaining good customer relationships.

As an effective Telesales Representative you must be an excellent communicator and have superior people skills. You must be comfortable presenting and processing product orders or services over the phone as well as dealing with any product adverse events. 

The goal of this role is to help the company grow by extending our reach to Pharmacies around the country and developing additional sales.


• Contact potential or existing customers to inform them about product discounts on offer.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and take orders.
• Direct prospects to the field sales team when needed.
• Enter and update customer sales orders in the database in an accurate manner.
• Effective follow-up to ensure delivery and customer satisfaction.
• Handle any adverse reports.
• Go the “extra mile” to meet sales quota and facilitate future sales
• Note useful information and share with sales team.

If you need additional help with your online application please contact +44 118 450 1422.

Skills and Experience Required
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and briefly describe/explain them to pharmacists
Excellent knowledge of English
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues.
Full eligibility to work in the EU

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™



Job ID: R1069977

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