Technology Client Service Specialist (R1052862) in Zagrab, Croatia at IQVIA™

Date Posted: 1/24/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

We are currently looking for a CRM / BI Analyst to join our Technology Solution Team.

Why Join IQVIA

Embrace your curiosity. Solve complex problems creatively. From clinical to commercial to corporate opportunities, be part of driving the next generation of healthcare powered by data, technology, and scientific expertise. Whether early in your career or experienced, be challenged and develop in a collaborative learning environment where you can have an impact on human health.

Overview of the Team

Technology Solutions Team provides technology applications and solutions to Life Science clients across offerings ranging from CRM, Multichannel Marketing, Compliance, Social Media, Content Management, Performance Management and Master Data Management solutions.

Main Responsibilities

  • Support in implementation & support of CRM and Business Intelligence projects
  • Support in the project management & presales support of CRM & BI projects


Essential qualifications and experience

  • University degree of Informatics/Computer Sciences or other similar university degree
  • Minimum 1-2 years of experience in Life Sciences and/or Professional Services


Essential general technical skills and knowledge

Experience with BI technologies. Indicative technologies:

  • RDBMS: Microsoft SQL, Oracle
  • ETL: Microsoft SSIS, Informatica, Talend
  • Data Modeling: Microsoft SSAS or other OLAP tool
  • BI: Tableau, QlikView, Power BI
  • Experience with Salesforce
  • Knowledge of Excel & PowerPoint
  • Fluency in English

 Essential personal skills and behaviors

  • Keen attention to detail and a quality focused mindset
  • Strong oral and written communication skills
  • Self-discipline for planning and organizing tasks
  • Exhibits a comfort level in customer facing situations when necessary
  • Analytical and problem-solving skills

Locations: Zagreb, Croatia or Ljubljana, Slovenia

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1052862