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System Set-up Lead (SSL) (R1042035) in Bloemfontein, South Africa at IQVIA™

Date Posted: 1/3/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


The System Set-up Lead (SSL) role is a Data Management role providing Project Management support to have the EDC, IRT, QECG and Lab data integrated into the Data Factory.  This role works closely with the DTL, PL, CL, Investigator Payments and the Data Mapping/Validation groups. This is a unique role combining Data Management Principles and Data Flow knowledge to enable downstream processes for IQVIA.  Users of mapped data include, Infosario Analytics, CTMS & Investigator Payments and  is used to drive IQVIA’s DTE and Virtual Trial models. 

Provide oversight of the set-up of individual systems (EDC, IVxS, etc), ensuring data standards are followed leading to successful integration with the Data Factory.  Ensure the data collected and integrated into the Data Factory can be successfully utilized in all downstream systems by First Patient In.  Work closely with Data Managemement and Project Management when post-production changes are made to the systems so the data integration is updated and allows continuous data flow.



  • Work directly with project teams to guide/convey optimal data flow design patterns across the enterprise consisting of multiple systems with the end goal to ensure data integrations enable real time Alerts and Analytics.
  • Complete/Update and manage the 'Systems Integration Plan' to detail the data flow and highlight potential risks/challenges while collaborating with various groups (i.e. IPA, Study Team, CDAT) to provide data standardization and alignment of site visits across systems”.
  • Champion people, process and technology improvements and standards to enhance quality, increase productivity (internal and external with Investigator sites), and reduce data latency within IQVIA clinical trial systems inclusive of IVxS, EDC, CTMS, QRPM, Data Factory, Triggers and Alerts, Visualizations such as Infosario Analytics and Federated reports, CM Platform and SLDRs.
  • Guide and present study teams with best case options given limitations (e.g. contract, cost, timelines, etc.) with the ability to articulate pros and cons of each approach.
  • Identify and implement innovative solutions to challenges and influence future decision-making in order to reduce workarounds.
  • Review data transfers specifications to ensure they meet the standards required in order to develop quality data integrations.
  • Proactively provide education and training to ensure adherence of the relevant SOPs and best practices during the RFI, post-award phases and post-production amendments. 
  • Collaborate with the global IT organization as needed to resolve support issues related to data integration or data quality.
  • Ability to holistically understand the process and structure of 5-10 individual systems and determine how the design of one system may impact the ability of another system to function optimally.



  • Experience working in Drug Discovery, clinical trial conduct, clinical data management or related industries
  • Excellent critical thinking and analytical skills, strong attention to detail
  • Effective written, interpersonal, and verbal communication skills
  • Strong influencing, problem resolution, motivation, and negotiation skills
  • Solution-oriented approach to challenges
  • Sound leadership and customer service skills
  • Competent presentation skills meeting the needs of all levels
  • Ability to establish and maintain effective working relationships with team members, management, operations staff, clients, and executive management
  • Ability to lead effective meetings
  • Strong organizational and time management skills
  • Ability to manage multiple dependencies across multiple systems to reach a final deliverable
  • Ability to establish and maintain effective working relationships with teams involved in study start up
  • Ability to communicate technical matters in non-technical terns


  • Bachelor in Science/Computer Science/Information Technology or Bachelor in Technology with 8 to 10 years experience OR equivalent combination of education and experience.
  • At least 2+ years of IQVIA experience with knowledge of clinical systems, the data points stored within them and data flow paths


  • Extensive use of telephone and face to face communication requiring accurate perception of speech         

  • Extensive use of keyboard requiring repetitive motion of fingers 

  • Regular sitting for extended periods of time   

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1042035