Sr Data Team Lead (Home Based) (R1099394) in Durham, NC at IQVIA™

Date Posted: 11/1/2019

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

This is a home based (remote) opportunity to work anywhere in the US or Canada.

Manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer happiness. The Data Team lead provides comprehensive data management expertise to Clinical Data Management (CDM) team and superior data management products that meet customer needs.  May perform role of DTL, Program Lead, and/or a leadership role in a specific CDM task (e.g. Subject Matter Expert (SME), Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM mentorship).
Client Management:
 In this role, you will serve as primary point of contact for customer on data management deliverables. You will provide project management expertise and work with customer data managers, key decision makers, and collaborate with team members to run continuous process improvements, critical issues, workload projections, and provide technical expertise.
 You will maintain strong customer relationships by, providing justification for and performing direct negotiations with customers on issues regarding timelines, financials, processes, and resources.
 The DTL ensures open communications with customer and IQVIA management to lead and meet or exceed contractual obligations
 -  Collaborate and meet with Data Operations Coordinators and other team members on a regular basis to ensure achievements meet timelines and quality deliverables
 -  Establish strong communications team members, project managers and all other stake holders
 -  Lead and support DM service delivery with comprehensive DM process and technical expertise in executing projects
 -  Serves as the critical issue point for unresolved data issues; work with client data managers, vendors, internal team members for resolution
 -  Collaborate with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables
 -  Build and/or review and sign-off on all data management plan (DMP)
 -  Implement dedicated quality management plans across multiple projects/programs. Track service performance and provide leadership to identify root causes of issues and implement remedial actions
 -  Continuously look for opportunities to improve service; work with team to develop and implement plan to reorganize and inspire change across multiple projects/programme (with minimal support)
 -  Ensure timely follow-up and resolution of compliance issues
 -  Train and mentor junior-level team members.
 -  Maintain internal tracking databases and systems
-  Ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW)
 -  Serve as Project Manager for single service DM projects, including revenue recognition
-  Independently bring solutions to the CDM team/CDM department
 -  Lead and/or participate in a focus team or global or local standard methodology team
 -  Communicate lessons learned and/or present in CDM workshop(s)
 -  Participate in the development and implementation of new technology or tool
 -  Present at professional conferences and/or publish articles in professional journals
 -  Perform other duties as directed by the functional manager

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1099394