Site File Specialist II (Contract, Home or Office-Based) - IQVIA Biotech (R1092668) in Morrisville, NC at IQVIA™

Date Posted: 10/14/2019

Job Snapshot

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Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

VIA Biotech is now hiring for a Site File Specialist II, located remotely or in either our Raleigh - Durham, NC, Wilmington, NC, or Columbus, OH offices. Qualified candidates will have experience with ICF review, general document review and eTMF experience. This is a renewable 6 month contract.


Responsible for the quality and regulatory compliance of Investigator Site Files (ISF) during the file maintenance period of the study.  Work with both internal and external teams to assure good communication regarding documentation processing.  Assure documents maintained for a study are in compliance with International Congress on Harmonization-Good Clinical Practices (ICH-GCP), country regulatory requirements and procedures set forth by IQVIA Biotech and its clients. 

A Regional File Maintenance Specialist II will work in conjunction with or under the supervision of a Lead and/or Manager Level.   Site File Specialist may be assigned to support start-up projects, as needed. 


  • Performs ad -hoc reviews of investigator study files for expired documents.
  • Distribute and track protocol amendments and IRB/ethics approvals of the amendments, as required and regionally applicable.
  • Communicates directly with the site, with the Site File Associates/Specialists, or local CRAs in various countries, to obtain corrections to incomplete/incorrect/expired documents.  May tracks any action items to CRAs/sites in CTMS.
  • Oversees the Site File Associate(s) 
  • Reviews eTMF reports on a regular basis to ensure all documents have been filed according to IQVIA Biotech SOPs.
  • Ensure Periodic Site File Review are completed as per the IQVIA Biotech SOPs.
  • May review documents received from sites, IRBs/ECs and CRAs to ensure compliance with GCP and IQVIA Biotech’s standard operating procedures from maintenance through close-out phase.
  • In NA, supports the review of site specific ICFs as changes occur during the study.  Completes ICF checklists and files IRB approved ICFs throughout the study.  Maintains accurate and complete site specific ICF template tracking.
  • Distributes reportable expedited safety reports and cross reports to sites, as needed, and tracks and files reports in appropriate system(s).
  • Responsible to send updated documents (e.g. 1572, FDF) to client on a monthly basis as required.
  • Responsible for review of the ongoing IRB/Ethic Committee (EC) documentation (i.e. IRB continuing review, Amendment approval) and update tracking system as necessary and as applicable to region. 
  • Follows the appropriate IQVIA Biotech and/or sponsor SOPs during conduct of the study.
  • Ensures all project documentation is appropriately filed per IQVIA Biotech SOPs, or Sponsor SOPs as required.
  • Supports internal, external and client audits of the Investigator Site Files
  • Provides updates to manager on a regular basis and communicates any out of scope activities.
  • Adheres to study timelines, document/escalate study challenges and communicates update to PM/ Manager.
  • Attends Client meetings as needed & may act as regional lead, as applicable
  • Supports in creating study specific template documents, per IQVIA Biotech SOP.
  • For NA only, serves as IQVIA Biotech liaison with Central IRBs and completes IRB submissions.
  • Participates in financial and/or resource forecasting, as applicable.
  • Performs other duties as required.


  • Good Knowledge of clinical research process and medical terminology
  • Strong written and verbal communication skills to express complex ideas to study personnel, internal and sponsor team members
  • Excellent organizational and interpersonal skills
  • Positive attitude and ability to interact with all levels of staff to coordinate and execute study activities
  • Ability to manage multiple competing priorities within various clinical trials
  • Working knowledge of current ICH GCP guidelines and applicable regulations
  • General understanding of audit preparation
  • Ability to independently problem-solve and recommend solutions
  • Ability to mentor junior level staff
  • Ability to work independently, prioritize and work with a matrix team environment is essential.
  • Working knowledge of Word, Excel is required. 


  • Limited travel may be required
  • Very limited physical effort required to perform normal job duties


  • BS/BA/BSc, or equivalent, plus 2 years of related experience; regulatory document review experience preferred
  • Equivalent combination of education, training and experience


  • US:  This position is classified as non- exempt under the Fair Labor Standards Act; employees are eligible for overtime compensation.
  • Non-US:  Not applicable.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1092668