Senior Manager, Training & Development - 2469357 (R1085334) in Raleigh, NC at IQVIA™

Date Posted: 8/21/2019

Job Snapshot

  • Employee Type:
  • Location:
    Raleigh, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

IQVIA is excited to announce that, in partnership with Ironshore Pharmaceuticals, we are currently looking for a Senior Manager, Training & Development to join our team of over 10,000 global field representatives, managers and trainers in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.

Ironshore Pharmaceuticals Inc. has launched a novel product for the treatment of ADHD indicated for patients 6 years of age and above.

Senior Manager, Training & Development:

The Senior Manager of Training and Development will be dedicated to the Ironshore team and will be responsible for the development and delivery of foundational and advanced skills training for the projects’ ADHD sales specialists, sales leadership, and medical science liaisons teams. With limited guidance, the individual in this role will provide expertise to support training initiatives, while demonstrating the ability to work collaboratively with cross-functional partners to ensure the delivery of business results.


  • Act as subject matter expert related to disease state, product and competitive landscape
  • Responsible for the development, approval, and delivery of disease state, treatment, product and marketplace curriculum and training, as well as, foundational and advanced skills training
  • Act as the primary link between Ironshore Pharmaceuticals and IQVIA to manage the development and delivery of training in accordance with IQVIA and Ironshore policies/procedures and applicable regulations
  • Ensure all training deliverables are delivered on-time and on-budget in support of client training initiatives
  • Coordinate efforts between the client’s Medical, Sales and Marketing departments as needed to enhance field personnel to deliver appropriate messages and support
  • Consult with Client Leadership to identify appropriate training needs/gaps that will support the achievement of assigned client goals
  • Develop strong and effective relationships within assigned client organization and across IQVIA to provide learning solutions that support performance
  • Keep current on trends and developments in the fields of training, performance improvement, and organizational learning, while maintaining/building contacts with training vendors/training professionals
  • Monitor course evaluations and compliance to gather metrics for continuous improvement and performance for assigned clients
  • Lead and manage all aspects of training programs including but not limited to: agenda creation and revisions, new hire on-boarding related to home study and backfill training, subsequent communications and administration of such, compilation of master slide decks, coordination of presenters for live training events/POAs, development of workshops, leader guides and train the trainer events, etc
  • Develop and execute strategic advanced training, POA meetings and national meetings in coordination with sales leadership and Ironshore management.


  • Bachelor's degree from an accredited college or University required
  • 3+-years’ experience in training design, facilitation and delivery experience
  • 2+-years of direct pharmaceutical sales experience and/or 3 of pharmaceutical field management
  • ADHD or CNS experience is a plus
  • Location: Raleigh-Durham or surrounding areas. Individual will be expected to be in client’s home office daily
  • Ability to travel: estimated at 30%


  • Excellent Leadership Skills
  • Excellent interpersonal, project management, organizational and leadership skills
  • Excellent presentation/facilitation skills
  • Excellent coaching and counseling skills
  • Excellent problem solving and critical thinking skills
  • Excellent verbal and written communication skills
  • Excellent vendor management skills
  • Strong clinical background with patient experience
  • Strong listening and diagnostic skills
  • Strong computer skills, including Microsoft Office applications
  • Strong attention to detail
  • High degree of discretion and confidentiality
  • Ability to work within a matrix team environment
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1085334