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Lead Business Analyst (R1066555) in Durham, NC at IQVIA™

Date Posted: 4/18/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

At IQVIA we are leveraging our unique assets to disrupt an industry. By applying creativity, curiosity, and an ability to get things done, you can be a part of this mission. IQVIA’s unparalleled integrated data, state of the art technology, experts in the field of medicine and research methodology, and transformative AI and analytics are changing how clinical research is performed and how breakthrough treatments are brought to market. We want you to be a part of our collaborative team: exploring, learning, developing, and applying innovative ideas and insights.

The Senior / Lead Business Analyst will develop requirements and manage select IQVIA Core-Enabled Clinical Development (CECD) products.  These products have both internal and external users and form a major technical foundational component in IQVIA’s overall strategy to deliver insight to its customers.  The role requires collaborating cross-functionally with clinical stakeholders, technology teams, offshore resources and third party vendors. The Sr. BA should have in-depth experience working with end users, developers, and other analysts to refine identified business needs through design reviews and elicitation sessions using a variety of proven techniques. 

Act as subject matter expert on technology products
Perform requirements gathering and analysis in order to provide high quality and detailed requirements, ensuring the closest involvement with, and agreement from, the user community
Collaborate with designated members of the applicable business groups and product development team to create requirement documents
Facilitate and/or participate in joint analysis and design sessions with developers to understand needs of the customer
Assist with process modeling to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in parallel with, solution design and implementation, as necessary
Be a “go to” subject matter expert for IQVIA technology systems. Assist in knowledge transfer to other technical staff members of business data processes
Collaborate with developers and other analysts to ensure adherence to business requirements and customer needs
Triage of issues reported by users
Resolve conflicting end-user requirements
Author and enter requirements/user stories into a requirements management tool, such as Top Team and Jira
Follow IQVIA System Development Life-Cycle (SDLC) and Computer System Validation (CSV) procedures, as appropriate
As needed, review SDLC Development and Validation document(s) prior to authorization, to ensure that it incorporates previously-captured requirements, and includes tests or test steps that explicitly address each identified user requirement
Collaborate with Global IT Solutions functional groups by adhering to established processes to ensure that business requirements are delivered through successful project implementation of optimal, cost-effective solutions
Collaborate with project team to ensure timely delivery and quality of all project deliverables

Strong ability to communicate technical and data concepts to non-technical audiences, and business concepts to technical audiences
Strong analytical, organizational, verbal communication and business writing skills
Strong relationship building and facilitation skills to work directly with business users who are not technical in nature
Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features
Strong knowledge of technical and grammatical editing
Expert knowledge of Software Development Life Cycles (SDLC) and agile lifecycle methodologies and the role of Business Analysis with the SDLC
Familiarity with Agile development methodology is highly desirable
Pharma/CRO or healthcare experience within a regulated industry preferred
Ability to conceptualize and think creatively

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

QVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1066555