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Sales Force Effectiveness Mgr (R1068639) in Durham, NC at IQVIA™

Date Posted: 4/13/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Internal Job Description

Works with Sales Management, Sales Operations, Training and/or Marketing to develop and implement programs and systems to improve both the quality and quantity of sales activities and sales of company products during each stage of the customer buying process. 

Essential Functions

May lead and support both short and long term planning initiatives to improve the ability of organization to plan ahead and operate efficiently and effectively

Assist in developing and implementing day-to-day sales communications, processes (including sales, training, and databases), technologies, and data analysis

Communicate directly with sales management and sales colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance and internal and external customer related information

Conduct verbal and/or written follow-up with internal colleagues and management regarding the information provided  by this department

Responsible for ensuring up-to-the-minute accurate sales and/or quantitative information is captured in the appropriate databases or tracking sheet

May participate in mentoring, training, and coaching new staff

Update and maintain corporate databases as required and ensure accurate information is included in tracking reports

Identify quality control needs and assist in the implementation of measures to increase quality

Develop and implement training modules

Participate and may lead in the development of department procedures and processes

Attend and participate in team teleconferences and meetings as necessary

Perform quality control edits on all documents before issue to our internal or external customers

Perform all other duties as assigned

Develops measurement models and uses diagnostic tools to help identify sales performance indicators, key areas of opportunity, and sales force training needs; recommends strategic priorities; establishes sales force performance metrics and sales effectiveness tracking methods to maintain and improve the company's competitive advantage in the market; makes recommendations for allocating marketing and sales force resources, and promotes customer targeting activities and territory management; recommends new training programs to fill competency gaps. May evaluate and design sales incentive plans in line with analyses.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

QVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1068639