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Product Support Specialist (R1068562) in Frederick, MD at IQVIA™

Date Posted: 4/5/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Become part of a business unit that provided the industry’s first comprehensive unified solutions platform – comprised of innovative technology and expert services proven to add value on thousands of clinical trials. From planning through closeout, our solutions are rigorously tested and improved by sponsors, CROs and sites of all sizes, in more than 60 countries.

Through this experience we have established and integrated best practices into every feature of our system. That’s why 9 of the top 10 pharmas, 4 of the top 5 CROs, and the biggest industry collaborations are among the many organizations that trust DrugDev technology.

Don’t take our word for it. There is no better validation of the value of our solutions than to hear directly from clients why they continue to choose our solutions to improve their clinical trials.  Pfizer, BioMarin, PHRI and Clinical Site Partners are just a few of the organization that value our solutions.

Join Our Mission - - - To Help clients “Do More Trials”

The world expects more from pharma. The reality is we have no shortage of promising treatment candidates, yet developing a drug today costs 10x more than it did 30 years ago – as potentially life-saving drugs remain on the shelf. We’re not interested in making clinical trials a little faster or a little better, because incremental improvements to the process are no longer acceptable. The world demands and deserves a truly disruptive revolution on an enterprise scale that flips the economics of clinical trials. We believe the only solution is to take advantage of unified and modern technology (as opposed to the disparate, clunky systems of the past) that bring study teams and sites together to do more trials and bring more drugs to patients who need them.


Summary of Essential Job Functions

  • Digitize consent/client forms
  • Proof documents to company standards using multiple levels of quality control
  • Configure devices for specific products
  • Provide product support to a growing list of global clients
  • Work to meet team goals as well as individual goals
  • Enhance documents with web capabilities using HTML

Minimum Experience/Requirements

  • 1-3 years of professional experience in an office environment

Skill Requirements

  • MS Office and/or Google Drive, HTML
  • Attention to Detail
  • Quick and motivated learner
  • Must be able to work in a fast-paced environment and meet deadlines in a timely manner
  • Work as a team player as well as independently
  • Must be able to multitask


  • A high-school degree or commensurate experience


IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1068562