OneKey Operator (R1075153) in Loughborough, UK at IQVIA™

Date Posted: 8/2/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.


  • To be the primary point of contact for mailing queries and requests
  • To update and maintain client & IQVIA mailing information
  • To become an expert with the in-house company database


  • Perform day to day data monitoring of requests, updates and mailing returns
  • Reflect changes from clients, mailing returns, email broadcasts or spreadsheets in database
  • Liaise with Direct Marketing Team for current, new & closed jobs
  • Provide feedback to the team about each job and provide counts where required
  • Monitor client mailing requests using dedicated email box
  • Be responsible for managing the customer data requests
  • Provide feedback directly to journal clients
  • Providing support to resolve mailing data issues and queries
  • Support Quality Assurance Manager with daily tasks and client requests


  • Strong data knowledge
  • Good communication skills
  • Knowledge and understanding of the NHS
  • Be proficient in the use of MS Office and MS Excel
  • Ability to work using own initiative and think pro-actively
  • Excellent written and verbal communication skills
  • Pharmaceutical industry knowledge desired but not essential

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1075153